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Do work item notifications go to subscribers IN repository, but NOT in external directory?

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Kevin Ramer
(4.5k●9●186●201) Dec 21 '12, 9:11 a.m.
Hi,
Simple question.  Somehow users have wedged a Notes public distribution as an ID in RTC repository.  Users now question why notices aren't being sent to this subscriber.    When viewing this ID in the RTC User Admin:

Problem fetching user roles: An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ1231I The user "iss-escalate-xf-8f-iss@wwpdl" could not be found in the external user directory.

ID is member of no jazz roles, has no license nor Memberships.

I don't find any traces of this address in the mail server logs.

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Kevin Ramer
Jan 21 '13, 4:45 p.m.
Anyone know about this ?  

Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Jan 21 '13, 4:56 p.m.
Is that user available in LDAP? If not, that probably is the error you see. 

Kevin Ramer
Jan 21 '13, 5:00 p.m.
The question was not in reference to the LDAP error; I expected to see it.  The question is:  Do IDs known to the jts get subscription notices whether or not they represent a known LDAP entity.

Kevin Ramer
Jan 24 '13, 4:17 p.m.
Sorry, it looks like I was yelling above.   I wasn't intending to have the whole comment emphasized....

Ralph Schoon
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER Jan 24 '13, 4:32 p.m.
Kevin, I was not offended. I think there was a Bug in the editor, 'cause I had to try really hard to not get stuff boldface. I just don't have an idea what the problem could be. Consider to open a PMR with support. 

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Question asked: Dec 21 '12, 9:11 a.m.

Question was seen: 6,970 times

Last updated: Jan 24 '13, 4:32 p.m.

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