Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

Do work item notifications go to subscribers IN repository, but NOT in external directory?

Hi,
Simple question.  Somehow users have wedged a Notes public distribution as an ID in RTC repository.  Users now question why notices aren't being sent to this subscriber.    When viewing this ID in the RTC User Admin:

Problem fetching user roles: An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ1231I The user "iss-escalate-xf-8f-iss@wwpdl" could not be found in the external user directory.

ID is member of no jazz roles, has no license nor Memberships.

I don't find any traces of this address in the mail server logs.

0 votes

Comments

Anyone know about this ?  

Is that user available in LDAP? If not, that probably is the error you see. 

The question was not in reference to the LDAP error; I expected to see it.  The question is:  Do IDs known to the jts get subscription notices whether or not
they represent a known LDAP entity.

Sorry, it looks like I was yelling above.   I wasn't intending to have the whole comment emphasized....

Kevin, I was not offended. I think there was a Bug in the editor, 'cause I had to try really hard to not get stuff boldface. I just don't have an idea what the problem could be. Consider to open a PMR with support. 


Be the first one to answer this question!

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details

Question asked: Dec 21 '12, 9:11 a.m.

Question was seen: 4,972 times

Last updated: Jan 24 '13, 4:32 p.m.

Confirmation Cancel Confirm