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question asked: Dec 21 '12, 9:11 a.m.
question was seen: 4,647 times
last updated: Jan 24 '13, 4:32 p.m.

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Do work item notifications go to subscribers IN repository, but NOT in external directory?

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Kevin Ramer (4.5k●8●183●200) | asked Dec 21 '12, 9:11 a.m.
Hi,
Simple question.  Somehow users have wedged a Notes public distribution as an ID in RTC repository.  Users now question why notices aren't being sent to this subscriber.    When viewing this ID in the RTC User Admin:

Problem fetching user roles: An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ1231I The user "iss-escalate-xf-8f-iss@wwpdl" could not be found in the external user directory.

ID is member of no jazz roles, has no license nor Memberships.

I don't find any traces of this address in the mail server logs.
Comments
Kevin Ramer commented Jan 21 '13, 4:45 p.m.

Anyone know about this ?  

Ralph Schoon commented Jan 21 '13, 4:56 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Is that user available in LDAP? If not, that probably is the error you see. 

Kevin Ramer commented Jan 21 '13, 5:00 p.m.

The question was not in reference to the LDAP error; I expected to see it.  The question is:  Do IDs known to the jts get subscription notices whether or not
they represent a known LDAP entity.

Kevin Ramer commented Jan 24 '13, 4:17 p.m.

Sorry, it looks like I was yelling above.   I wasn't intending to have the whole comment emphasized....

Ralph Schoon commented Jan 24 '13, 4:31 p.m. | edited Jan 24 '13, 4:32 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Kevin, I was not offended. I think there was a Bug in the editor, 'cause I had to try really hard to not get stuff boldface. I just don't have an idea what the problem could be. Consider to open a PMR with support. 

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