It's all about the answers!

Ask a question

Why do I get an error if I comment on a library article?


Ralph Schoon (63.5k33646) | asked Sep 26 '12, 2:11 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
I realized that I get an error when commenting on an article. This happened twice when commenting on https://jazz.net/library/article/807 . The first time I tried to post the same comment and got another error. Now the comment shows up twice.

The second time I refreshed after the error and the comment shows up fine.

How can this be solved?

Accepted answer


permanent link
Ralph Schoon (63.5k33646) | answered Sep 26 '12, 11:26 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
The team fixed the issue in no time.
Ralph Schoon selected this answer as the correct answer

2 other answers



permanent link
Seth Packham (1.4k42213) | answered Sep 26 '12, 9:22 a.m.
FORUM ADMINISTRATOR / JAZZ DEVELOPER
 I know we had issues with the library comment system yesterday, where the comments weren't showing up, but this was fixed. You may have been seeing a remnant of this. 

If it continues for you, you can open a defect in one of two places: Our internal private area for website issues or our public project area for all Jazz.net members to report issues.

permanent link
Ralph Schoon (63.5k33646) | answered Sep 26 '12, 9:35 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Seth, this is what I see - I just tried. I will file a defect.:  Error commenting an article

Comments
Ralph Schoon commented Sep 26 '12, 9:38 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

Filed defect 73778

Your answer


Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.