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question asked: Jun 01 '12, 5:01 a.m.
question was seen: 2,935 times
last updated: Jun 01 '12, 8:33 p.m.

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CQ Sync shows status as OK, but changes are not sync'ed

1
Eric Jodet (6.3k●5●111●120) | asked Jun 01 '12, 5:01 a.m.
JAZZ DEVELOPER
Using RTC 3.X, when a scheduled synchronization job runs, some workitems are not updated.
Despite this fact, the status of the synchronization is OK.
The same WI synchronization works fine when invoked by hand, rather than using a schedule.

Searching in the CQ gateway log, I can find error message "Exception message: Concurrent changes to external state values have conflicts"

Is this a bug?

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Eric Jodet (6.3k●5●111●120) | answered Jun 01 '12, 5:02 a.m.
JAZZ DEVELOPER
When the conflict happens, the sync status should not be "okay".
Core Dev Team stated that the sync status is working as designed though it may be considered poor,
since it's not reporting all issues encountered since those issues are occurring before the sync request is formed/sent.

This behavior will be improved with enhancement # 210982
https://jazz.net/jazz/resource/itemName/com.ibm.team.workitem.WorkItem/210982
Seth Packham selected this answer as the correct answer
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Seth Packham commented Jun 01 '12, 8:33 p.m.
FORUM ADMINISTRATOR / JAZZ DEVELOPER

Eric, remember to mark your correct answers as the "correct" answer. Then the question shows as resolved. You can encourage others to do the same! Hope you enjoy this new forum!

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