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question asked: Mar 20 '12, 2:50 a.m.
question was seen: 3,983 times
last updated: Mar 20 '12, 2:50 a.m.

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getting balnk (feilds are not visible) WI after customizing

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shruti joshi (100●1●32●39) | asked Mar 20 '12, 2:50 a.m.
Hi

I am using RTC 3.0.1. I have created a new workitem type in CCM, I am getting a blank WI, when I clicked on new WI type.

Can some body help me in this???

Thanks
Shruti

7 answers

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Ralph Schoon (63.5k●3●36●46) | answered Mar 20 '12, 3:47 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi,

there is too few information to really understand what is happening. The only thing I can think of right now is, that you have to create editor presentations and bind them to the type/workflow.
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shruti joshi (100●1●32●39) | answered Mar 20 '12, 5:41 a.m.
Hi.

I have already created respective WI-workflow, even after binding it I am not getting a preview of newly created WI!!!!


Do I need to enable some properties after creating new WI????
Or
I did something wrong while creating new WI????


Thanks
Shruti
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Ralph Schoon (63.5k●3●36●46) | answered Mar 20 '12, 6:09 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi,

I said "editor presentations" because they provide the UI editors.
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shruti joshi (100●1●32●39) | answered Mar 20 '12, 8:02 a.m.
Hi Ralph,

I have created a new WI as I mentioned in my previous posts.... Now their is a new error popping up in Permissions tab of WI, Following is the error message:

" Error: dojo.data.ItemFileReadStore: Invalid item argument"

Like:

To reproduce:

Manage project areas -> Pick project -> Permissions -> Team Configuration

The following displays for a while:

Loading Permitted Actions .......

Then an error dialog says:

Error: dojo.data.ItemFileReadStore: Invalid item argument

Can you help me asap???? Because of this error my team is not able to deliver their projects in RTC 3.0.1....

Thanks
Shruti
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Ralph Schoon (63.5k●3●36●46) | answered Mar 20 '12, 8:13 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
I would suggest to open a PMR with support.
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shruti joshi (100●1●32●39) | answered Mar 21 '12, 6:43 a.m.
Hi Ralph,

Thanks for your support for" Error: dojo.data.ItemFileReadStore: Invalid item argument" this error has been solved by restarting Jazz team server.

But I am stuck in getting a preview of Newly created WI in an application.

I have checked every thing including editor presentations and binding of it... still I am not getting any fields in WI. Have no Idea why it is not showing me any fields in that.

Is their is any other way to create a new type of WI??? or can I duplicate the original one and edit that duplicated WI according to me???? If yes then please guide me for the same....

Thanks
Shruti
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Ralph Schoon (63.5k●3●36●46) | answered Mar 21 '12, 7:57 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Shruti,

before you try this in a production server you should familiarize yourself with it on a test server. You can easily setup one e.g. using the 10 free licenses or any other license you have.

I am not sure what your problem is.

You create a new work item type, you bind it to a workflow and then you create/assign the editor presentation(s). You need the Work Item Editor to be able to create a work item in the web UI or in Eclipse using the menu.

https://jazz.net/library/article/565 talks about all this in details.

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