getting balnk (feilds are not visible) WI after customizing
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Hi
I am using RTC 3.0.1. I have created a new workitem type in CCM, I am getting a blank WI, when I clicked on new WI type. Can some body help me in this??? Thanks Shruti |
7 answers
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Ralph Schoon (63.3k●3●36●46)
| answered Mar 20 '12, 3:47 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi,
there is too few information to really understand what is happening. The only thing I can think of right now is, that you have to create editor presentations and bind them to the type/workflow. |
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Hi.
I have already created respective WI-workflow, even after binding it I am not getting a preview of newly created WI!!!! Do I need to enable some properties after creating new WI???? Or I did something wrong while creating new WI???? Thanks Shruti |
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Ralph Schoon (63.3k●3●36●46)
| answered Mar 20 '12, 6:09 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi,
I said "editor presentations" because they provide the UI editors. |
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Hi Ralph,
I have created a new WI as I mentioned in my previous posts.... Now their is a new error popping up in Permissions tab of WI, Following is the error message: " Error: dojo.data.ItemFileReadStore: Invalid item argument" Like: To reproduce: The following displays for a while: Then an error dialog says: Can you help me asap???? Because of this error my team is not able to deliver their projects in RTC 3.0.1.... Thanks Shruti |
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Ralph Schoon (63.3k●3●36●46)
| answered Mar 20 '12, 8:13 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
I would suggest to open a PMR with support.
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Hi Ralph,
Thanks for your support for" Error: dojo.data.ItemFileReadStore: Invalid item argument" this error has been solved by restarting Jazz team server. But I am stuck in getting a preview of Newly created WI in an application. I have checked every thing including editor presentations and binding of it... still I am not getting any fields in WI. Have no Idea why it is not showing me any fields in that. Is their is any other way to create a new type of WI??? or can I duplicate the original one and edit that duplicated WI according to me???? If yes then please guide me for the same.... Thanks Shruti |
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Ralph Schoon (63.3k●3●36●46)
| answered Mar 21 '12, 7:57 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi Shruti,
before you try this in a production server you should familiarize yourself with it on a test server. You can easily setup one e.g. using the 10 free licenses or any other license you have. I am not sure what your problem is. You create a new work item type, you bind it to a workflow and then you create/assign the editor presentation(s). You need the Work Item Editor to be able to create a work item in the web UI or in Eclipse using the menu. https://jazz.net/library/article/565 talks about all this in details. |
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