2nd set of LDAP user groups not recognized by RTC?
![](http://jazz.net/_images/myphoto/f05a5d6c29981ca6ddc67b9a47ea66a4.jpg)
On one server, there are two instances of RTC setup and running properly. There are four users group on the LDAP server. When a user is imported, the user roles (JazzAdmins, JazzUsers, ect,) are displayed (checked) accordingly in RTC.
xxxxxJazzAdmins
xxxxxJazzDWAdmins
xxxxxJazzGuests
xxxxxJazzUsers
For the 2nd instance, four different groups (with similar names) were created on the same LDAP server. After importing a user, however, the user roles (JazzAdmins, JazzUsers, ect,) are NOT displayed in RTC. I tried to add one user into a group in the 1st set. It worked fine. I checked the web.xml file and did not find any reference to user groups in the 1st set.
xxxxxJazzFAAdmins
xxxxxJazzFADWAdmins
xxxxxJazzFAGuests
xxxxxJazzFAUsers
Any comments please? Thanks.
xxxxxJazzAdmins
xxxxxJazzDWAdmins
xxxxxJazzGuests
xxxxxJazzUsers
For the 2nd instance, four different groups (with similar names) were created on the same LDAP server. After importing a user, however, the user roles (JazzAdmins, JazzUsers, ect,) are NOT displayed in RTC. I tried to add one user into a group in the 1st set. It worked fine. I checked the web.xml file and did not find any reference to user groups in the 1st set.
xxxxxJazzFAAdmins
xxxxxJazzFADWAdmins
xxxxxJazzFAGuests
xxxxxJazzFAUsers
Any comments please? Thanks.
2 answers
![](http://jazz.net/_images/myphoto/f05a5d6c29981ca6ddc67b9a47ea66a4.jpg)
User group information is determined by the LDAP setting in
teamserver.properties file.
Can you please double check the teamserver.properties values for the second
server. You can view all the Jazz configuration properties using
https://{servername}:9443/jazz/setup. You should check the base group DN and
the group mapping properties
------- Balaji
"yanli" <yanzhuang> wrote in message
news:g6brp5$npe$1@localhost.localdomain...
teamserver.properties file.
Can you please double check the teamserver.properties values for the second
server. You can view all the Jazz configuration properties using
https://{servername}:9443/jazz/setup. You should check the base group DN and
the group mapping properties
------- Balaji
"yanli" <yanzhuang> wrote in message
news:g6brp5$npe$1@localhost.localdomain...
On one server, there are two instances of RTC setup and running
properly. There are four users group on the LDAP server. When a
user is imported, the user roles (JazzAdmins, JazzUsers, ect,) are
displayed (checked) accordingly in RTC.
xxxxxJazzAdmins
xxxxxJazzDWAdmins
xxxxxJazzGuests
xxxxxJazzUsers
For the 2nd instance, four different groups (with similar names) were
created on the same LDAP server. After importing a user, however,
the user roles (JazzAdmins, JazzUsers, ect,) are NOT displayed in
RTC. I tried to add one user into a group in the 1st set. It worked
fine. I checked the web.xml file and did not find any reference to
user groups in the 1st set.
xxxxxJazzFAAdmins
xxxxxJazzFADWAdmins
xxxxxJazzFAGuests
xxxxxJazzFAUsers
Any comments please? Thanks.