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CRJAZ1663E Error on RTC 3.0 to 3.0.1.1 upgrade

I am getting the CRJAZ1663E Error when attempting to upgrade RTC 3.0 to 3.0.1.1

Environment = Webshpere 7.0.0.17, Windows 2008 R2 and DB2

I am attempting to upload the Jazz_RTC_v3.0.1_Developer-WG_Unlocked license

I tried in both the server information and the client access sections

Anyone have any ideas?

Websphere JTS log says:

2011-11-14 22:09:45,825 WARN com.ibm.team.repository - CRJAZ0942I The license key located at "jazz-content://_zB2EoNPbEeCNzunDx-7n1g" could not be processed. Examine the nested exception for the cause of the failure.
java.lang.IllegalArgumentException: Two policies can only be merged if their operation rules are exactly the same, but the two policies had a different number of rules
at com.ibm.team.repository.service.internal.license.MergedContributorLicenseType.assertRulesMatch(MergedContributorLicenseType.java:127)
at com.ibm.team.repository.service.internal.license.MergedContributorLicenseType.assertValidMerge(MergedContributorLicenseType.java:103)
at com.ibm.team.repository.service.internal.license.MergedContributorLicenseType.<init>(MergedContributorLicenseType.java:47)
at com.ibm.team.repository.service.internal.license.MergedContributorLicenseType.addKeyToType(MergedContributorLicenseType.java:42)
at com.ibm.team.repository.service.internal.license.LicenseState.processPolicy(LicenseState.java:426)
at com.ibm.team.repository.service.internal.license.LicenseState.refreshContributorPolicies(LicenseState.java:267)
at com.ibm.team.repository.service.internal.license.LicenseState.addLicense(LicenseState.java:329)
at com.ibm.team.repository.service.internal.license.AbstractLicenseService$1.handleNewContributorPolicy(AbstractLicenseService.java:121)
at com.ibm.team.repository.service.internal.license.AbstractLicenseService.addLicense(AbstractLicenseService.java:94)
at com.ibm.team.repository.service.internal.license.AbstractLicenseService.loadLicenseState(AbstractLicenseService.java:162)
at com.ibm.team.repository.service.internal.license.LicenseService$2.runWithKeyContributors(LicenseService.java:297)
at com.ibm.team.repository.service.internal.license.LicenseService$2.runWithKeyContributors(LicenseService.java:1)
at com.ibm.team.repository.service.internal.license.LicenseCheckerService.withLicenseKeyContributors(LicenseCheckerService.java:170)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy51.withLicenseKeyContributors(Unknown Source)
at com.ibm.team.repository.service.internal.license.LicenseService.loadLicenseState(LicenseService.java:270)
at com.ibm.team.repository.service.internal.license.LicenseService.updatePolicy(LicenseService.java:501)
at com.ibm.team.repository.service.internal.license.LicenseService.getLicenseTypes(LicenseService.java:1070)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy229.getLicenseTypes(Unknown Source)
at com.ibm.team.repository.service.internal.license.jts.JtsLicenseService.getLicenseTypes(JtsLicenseService.java:129)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy232.getLicenseTypes(Unknown Source)
at com.ibm.team.repository.service.internal.license.LicenseAdminRestService.getLicenseInfo(LicenseAdminRestService.java:50)
at com.ibm.team.repository.service.internal.license.LicenseAdminRestService.getLicenseInfo(LicenseAdminRestService.java:1)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy443.getLicenseInfo(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
at java.lang.reflect.Method.invoke(Method.java:611)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doModelledRestService(AbstractTeamServerServlet.java:504)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest2(AbstractTeamServerServlet.java:1869)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleRequest(AbstractTeamServerServlet.java:1725)
at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1634)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180)
at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111)
at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:120)
at com.ibm.team.repository.server.servletbridge.JazzServlet.service(JazzServlet.java:76)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:831)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:1657)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:939)
at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:502)
at com.ibm.ws.webcontainer.servlet.ServletWrapperImpl.handleRequest(ServletWrapperImpl.java:179)
at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.java:3933)
at com.ibm.ws.webcontainer.webapp.WebGroup.handleRequest(WebGroup.java:276)
at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:931)
at com.ibm.ws.webcontainer.WSWebContainer.handleRequest(WSWebContainer.java:1583)
at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:186)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.java:452)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewRequest(HttpInboundLink.java:511)
at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.processRequest(HttpInboundLink.java:305)
at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:83)
at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadServiceContext.java:1784)
at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListener.java:165)
at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:217)
at com.ibm.io.async.AsyncChannelFuture.fireCompletionActions(AsyncChannelFuture.java:161)
at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:138)
at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:204)
at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:775)
at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:905)
at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1604)

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Hi Michael,

I have seen issues like that. I know some people succeeded in deleting licenses that they could delete prior to uploading. I also think I remember some tried to upload the 10 free first and deleted it afterwards. If that does not help, I'd file a PMR.

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Question details

Question asked: Nov 14 '11, 11:28 p.m.

Question was seen: 4,272 times

Last updated: Nov 14 '11, 11:28 p.m.

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