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question asked: Oct 13 '11, 5:16 p.m.
question was seen: 3,867 times
last updated: Oct 13 '11, 5:16 p.m.

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Problems with RTC 3.0 client on Windows XP 64 bit

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jim herron (81●44●27) | asked Oct 13 '11, 5:16 p.m.
I cannot use any widgets on my personal dashboard that require settings configuration. All dashboard widgets work correctly on project and team dashboards, but if copied or added directly to my personal dashboard, the same widgets show an error:

Disconnected from remote server

They load forever without getting connected and displaying data.
Also, the widget menu does not provide the choice to configure settings. This menu choice does show up when the widget is on the project and team dashboards.

This problem does not manifest itself if the tool is installed on Windows XP 32 bit.

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