New JTS server and update existing RTC and RQM servers.

sorry for the lengthy post. I am just trying to get some advice and help here. A lot of this is output from a log.

We have a new server that meets all of the recommendations for a Jazz Team Server (JTS). We also have existing RTC (v2.0.0.2, iFix6) and RQM (v2.0.1) servers. We will be adding a new instance of Requirements Manager to our existing setup. Right now I am working on this in a "development" environment.

We use SQLSERVER 2005 for our databases and we use Tomcat 5.5.

I have read all of the documentation on upgrading to CLM 2011 and installing CLM 2011 as new and filled out the Interactive Guide for both scenarios. I also downloaded the CLM 2011 Upgrade Workshop to use as a guide. I also created new databases for the DataWarehouse ("dw") and "rm" on the database server, with usernames and passwords. Based on discussion in the documentation, we decided to move forward with the "departmental topology", as described on page 9 of the Interactive Installation Guide. JTS, CCM, QM, and RM all on the same application server.

First, I tried to put all of the apps (RTC, RQM, JTS, and RM) on one server and have run into several issues when doing this. I think one reason for this is because I am trying to install them all as "new" apps. For example, I installed "ccm", using the v3.x context root - /ccm. Then I pointed the teamserver.properties file for "ccm" to the old "rtc" database. This actually seemed to work as the setup wizard for configuring the server was going along fine until I got to the part where I had to configure the database for "qm". I had installed "qm" as a new app and I pointed the teamserver.properties file for "qm" to the old "rqm" database.

So, I tried a hybrid install. Installed "jts" as a new app on the Jazz Team Server, using the V3.x contest root - /jts. Then I installed "ccm" with its 2.x context root - "/jazz" on the Jazz Team Server. After that I installed "qm" with its 2.x context root - also named "/jazz" on the jazz Team Server. Finally I installed rm as a new app (/rm) on the Jazz Team Server. Now I get an error during the setup wizard at the step where I configure the database for "jts" saying that the user doesn't belong to the trusted group for the database. Then after logging in ad "ADMIN" to run the setup wizard, I suddenly was not able to log into the setup wizard.

This is the log from the time that this happened:

2011-08-25 08:49:21,927 INFO uration.OverridablePropertyFileServerConfiguration - CRJAZ1363I Loading the configuration from "file:///C:/PROGRA~2/IBM/JazzTeamServer/server/conf/jts/teamserver.properties".
2011-08-25 08:49:22,910 INFO pository.service.internal.ServerDescriptionService - CRJAZ1779I This server is configured as a JTS.
2011-08-25 08:49:22,925 INFO pository.service.internal.ServerDescriptionService - CRJAZ1971I The server is configured with:
Public URI: "https://tpaccpas172rtc.caremedic.net:9443/jts"
2011-08-25 08:49:26,062 WARN com.ibm.team.repository - CRJAZ1239I Jazz creates a file in the temporary directory to prevent users from migrating the database when the server is running. The temporary directory "%TEMP%" is not writable.
2011-08-25 08:49:26,514 INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1365I The server is attempting to connect to the following database: "conf/jts/derby/repositoryDB"
2011-08-25 08:49:27,794 INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1364I The connection to the following database was successful:
Db Product Name: Apache Derby
Db Product Version: 10.5.3.2 - (1073208)
Db URL: jdbc:derby:conf/jts/derby/repositoryDB;create=true
Jdbc Driver Name: Apache Derby Embedded JDBC Driver
Jdbc Driver Version: 10.5.3.2 - (1073208)
2011-08-25 08:49:28,917 INFO team.fulltext.service.internal.FullTextServiceImpl - CRJAZ8192I: Fulltext Index Location: C:\Windows\System32\conf\jts\indices\workitemindex\fulltext_index
2011-08-25 08:49:28,917 INFO team.fulltext.service.internal.FullTextServiceImpl - CRJAZ8190I: The fulltext index should point to an absolute directory but is currently set to 'conf/jts/indices/workitemindex'
2011-08-25 08:49:29,198 WARN com.ibm.team.repository.servlet.TeamServerServlet - CRJAZ1181W Security notice during initialization: Allowing ADMIN user access. It is recommended that you disable the ADMIN user and create a real user with administrative rights.
2011-08-25 08:49:29,198 INFO com.ibm.team.repository.servlet.TeamServerServlet - CRJAZ2076I Product Details:
Jazz Foundation - Core Libraries, Version 3.0.1 (RJF-I20110602-0017)

2011-08-25 08:49:29,214 INFO nternal.app.servlet.util.ServletDispatchingHandler - CRJZS0315I Servlet Dispatching Enabled
2011-08-25 08:49:29,214 INFO nternal.app.servlet.util.ServletDispatchingHandler - CRJZS0318I Servlet Loopback Disabled
2011-08-25 08:49:29,510 WARN net.jazz.web.app.internal.about.ConsolidatedAbout - Unable to resynconize about services: Unable to query JTS discovery :https://tpaccpas172rtc.caremedic.net:9443/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fxmlns%2Fprod%2Fjazz%2Fdiscovery%2F1.0%2FApplication&scope=includeExternal: HTTP status:503:Service Unavailable
2011-08-25 08:49:39,123 WARN com.ibm.team.repository.servlet.TeamServerServlet - CRJAZ1185W Cannot retrieve user "ADMIN" because the repository is inaccessible. Logging in as "ADMIN". Check the configuration of the server.
2011-08-25 08:49:41,542 WARN net.jazz.web.app.internal.about.AboutServlet - Unable to get instance name: Unable to query JTS discovery :https://tpaccpas172rtc.caremedic.net:9443/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fxmlns%2Fprod%2Fjazz%2Fdiscovery%2F1.0%2FApplication: HTTP status:503:Service Unavailable
2011-08-25 08:49:45,864 WARN net.jazz.web.app.internal.about.AboutServlet - Unable to get instance name: Unable to query JTS discovery :https://tpaccpas172rtc.caremedic.net:9443/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fxmlns%2Fprod%2Fjazz%2Fdiscovery%2F1.0%2FApplication: HTTP status:503:Service Unavailable
2011-08-25 09:17:45,524 WARN net.jazz.web.app.internal.about.AboutServlet - Unable to get instance name: Unable to query JTS discovery :https://tpaccpas172rtc.caremedic.net:9443/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fxmlns%2Fprod%2Fjazz%2Fdiscovery%2F1.0%2FApplication: HTTP status:503:Service Unavailable
2011-08-25 09:33:11,514 WARN net.jazz.web.app.internal.about.ConsolidatedAbout - Unable to resynconize about services: Unable to query JTS discovery :https://tpaccpas172rtc.caremedic.net:9443/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fxmlns%2Fprod%2Fjazz%2Fdiscovery%2F1.0%2FApplication&scope=includeExternal: HTTP status:503:Service Unavailable
2011-08-25 09:33:42,247 WARN net.jazz.web.app.internal.about.AboutServlet - Unable to get instance name: Unable to query JTS discovery :https://tpaccpas172rtc.caremedic.net:9443/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fxmlns%2Fprod%2Fjazz%2Fdiscovery%2F1.0%2FApplication: HTTP status:503:Service Unavailable
2011-08-25 09:33:45,367 WARN net.jazz.web.app.internal.about.AboutServlet - Unable to get instance name: Unable to query JTS discovery :https://tpaccpas172rtc.caremedic.net:9443/jts/discovery?type=http%3A%2F%2Fjazz.net%2Fxmlns%2Fprod%2Fjazz%2Fdiscovery%2F1.0%2FApplication: HTTP status:503:Service Unavailable
2011-08-25 09:42:04,836 INFO uration.OverridablePropertyFileServerConfiguration - CRJAZ1363I Loading the configuration from "file:///C%3a/PROGRA~2/IBM/JAZZTE~1/server/conf/jts/teamserver.properties".
2011-08-25 09:42:05,148 INFO pository.service.internal.ServerDescriptionService - CRJAZ1779I This server is configured as a JTS.
2011-08-25 09:42:05,148 INFO pository.service.internal.ServerDescriptionService - CRJAZ1971I The server is configured with:
Public URI: "https://tpaccpas172rtc.caremedic.net:9443/jts"
2011-08-25 09:42:05,928 INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1365I The server is attempting to connect to the following database: "//TPACCDVDB247RDB:1433;databaseName=jts;user=xxxxxxxx;password=xxxxxxxx;"
2011-08-25 09:42:06,022 INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1364I The connection to the following database was successful:
Db Product Name: Microsoft SQL Server
Db Product Version: 9.00.5057
Db URL: jdbc:sqlserver://TPACCDVDB247RDB:1433;databaseName=jts;user=xxxxxxxx;password=xxxxxxxx;
Jdbc Driver Name: Microsoft SQL Server JDBC Driver 2.0
Jdbc Driver Version: 2.0.1803.100
2011-08-25 09:42:06,677 INFO team.fulltext.service.internal.FullTextServiceImpl - CRJAZ8192I: Fulltext Index Location: C:\Program Files (x86)\IBM\JazzTeamServer\server\conf\jts\indices\workitemindex\fulltext_index
2011-08-25 09:42:14,461 INFO com.ibm.team.repository.servlet.TeamServerServlet - CRJAZ2076I Product Details:
Jazz Foundation - Core Libraries, Version 3.0.1 (RJF-I20110602-0017)

2011-08-25 09:42:14,461 INFO nternal.app.servlet.util.ServletDispatchingHandler - CRJZS0315I Servlet Dispatching Enabled
2011-08-25 09:42:14,461 INFO nternal.app.servlet.util.ServletDispatchingHandler - CRJZS0318I Servlet Loopback Disabled
2011-08-25 09:42:14,633 ERROR service.internal.discovery.ServiceRegistrationTask - CRJAZ1678E Error during service contribution registration from https://tpaccpas172rtc.caremedic.net:9443/qm/scr
com.ibm.team.repository.common.TeamRepositoryException: CRJAZ1670E Error updating service contributions for application dd8a96ab-629d-4d4d-8f25-ea317d5d87b5 from https://tpaccpas172rtc.caremedic.net:9443/qm/scr
at com.ibm.team.repository.service.internal.discovery.DiscoveryService.updateServiceContributions(DiscoveryService.java:217)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy304.updateServiceContributions(Unknown Source)
at com.ibm.team.repository.service.internal.discovery.ServiceRegistrationTask.updateAppServiceContributions(ServiceRegistrationTask.java:144)
at com.ibm.team.repository.service.internal.discovery.ServiceRegistrationTask.runTask(ServiceRegistrationTask.java:74)
at com.ibm.team.repository.service.async.AbstractAutoScheduledTask.executeTask(AbstractAutoScheduledTask.java:86)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy305.executeTask(Unknown Source)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:136)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:99)
at java.lang.Thread.run(Thread.java:811)
Caused by:
com.ibm.team.jfs.app.http.HttpInternalServerErrorException: Not Found
&lt;html&gt;&lt;head&gt;&lt;title&gt;Apache Tomcat/5.5.30 - Error report&lt;/title&gt;&lt;style&gt;&lt;H1&gt;&lt;/style&gt; &lt;/head&gt;&lt;body&gt;&lt;h1&gt;HTTP Status 404 - /qm/scr&lt;/h1&gt;&lt;*&gt;&lt;p&gt;<b>type</b> Status report&lt;/p&gt;&lt;p&gt;<b>message</b> <u>/qm/scr</u>&lt;/p&gt;&lt;p&gt;<b>description</b> <u>The requested resource (/qm/scr) is not available.</u>&lt;/p&gt;&lt;*&gt;&lt;h3&gt;Apache Tomcat/5.5.30&lt;/h3&gt;&lt;/body&gt;&lt;/html&gt;
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:67)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:522)
at com.ibm.team.jfs.app.util.ErrorUtils.handleErrorResponse(ErrorUtils.java:442)
at com.ibm.team.repository.service.internal.discovery.DiscoveryService.updateSCRInfo(DiscoveryService.java:728)
at com.ibm.team.repository.service.internal.discovery.DiscoveryService.updateServiceContributions(DiscoveryService.java:214)
... 22 more
2011-08-25 09:42:14,695 ERROR service.internal.discovery.ServiceRegistrationTask - CRJAZ1678E Error during service contribution registration from https://tpaccpas172rtc.caremedic.net:9443/rm/scr
com.ibm.team.repository.common.TeamRepositoryException: CRJAZ1670E Error updating service contributions for application 04d471d5-a31b-4f8c-ab94-1476ba656b9d from https://tpaccpas172rtc.caremedic.net:9443/rm/scr
at com.ibm.team.repository.service.internal.discovery.DiscoveryService.updateServiceContributions(DiscoveryService.java:217)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy304.updateServiceContributions(Unknown Source)
at com.ibm.team.repository.service.internal.discovery.ServiceRegistrationTask.updateAppServiceContributions(ServiceRegistrationTask.java:144)
at com.ibm.team.repository.service.internal.discovery.ServiceRegistrationTask.runTask(ServiceRegistrationTask.java:74)
at com.ibm.team.repository.service.async.AbstractAutoScheduledTask.executeTask(AbstractAutoScheduledTask.java:86)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy305.executeTask(Unknown Source)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:136)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:99)
at java.lang.Thread.run(Thread.java:811)
Caused by:
com.ibm.team.jfs.app.http.HttpInternalServerErrorException: Not Found
&lt;html&gt;&lt;head&gt;&lt;title&gt;Apache Tomcat/5.5.30 - Error report&lt;/title&gt;&lt;style&gt;&lt;H1&gt;&lt;/style&gt; &lt;/head&gt;&lt;body&gt;&lt;h1&gt;HTTP Status 404 - /rm/scr&lt;/h1&gt;&lt;*&gt;&lt;p&gt;<b>type</b> Status report&lt;/p&gt;&lt;p&gt;<b>message</b> <u>/rm/scr</u>&lt;/p&gt;&lt;p&gt;<b>description</b> <u>The requested resource (/rm/scr) is not available.</u>&lt;/p&gt;&lt;*&gt;&lt;h3&gt;Apache Tomcat/5.5.30&lt;/h3&gt;&lt;/body&gt;&lt;/html&gt;
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:67)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:522)
at com.ibm.team.jfs.app.util.ErrorUtils.handleErrorResponse(ErrorUtils.java:442)
at com.ibm.team.repository.service.internal.discovery.DiscoveryService.updateSCRInfo(DiscoveryService.java:728)
at com.ibm.team.repository.service.internal.discovery.DiscoveryService.updateServiceContributions(DiscoveryService.java:214)
... 22 more
2011-08-25 09:42:14,742 ERROR service.internal.discovery.ServiceRegistrationTask - CRJAZ1678E Error during service contribution registration from https://tpaccpas172rtc.caremedic.net:9443/ccm/scr
com.ibm.team.repository.common.TeamRepositoryException: CRJAZ1670E Error updating service contributions for application 2cda088d-f6ab-4db9-bba7-6e65919487fd from https://tpaccpas172rtc.caremedic.net:9443/ccm/scr
at com.ibm.team.repository.service.internal.discovery.DiscoveryService.updateServiceContributions(DiscoveryService.java:217)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy304.updateServiceContributions(Unknown Source)
at com.ibm.team.repository.service.internal.discovery.ServiceRegistrationTask.updateAppServiceContributions(ServiceRegistrationTask.java:144)
at com.ibm.team.repository.service.internal.discovery.ServiceRegistrationTask.runTask(ServiceRegistrationTask.java:74)
at com.ibm.team.repository.service.async.AbstractAutoScheduledTask.executeTask(AbstractAutoScheduledTask.java:86)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:618)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:370)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:356)
at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:56)
at $Proxy305.executeTask(Unknown Source)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.runTask(AsynchronousTaskRunner.java:136)
at com.ibm.team.repository.service.internal.scheduler.AsynchronousTaskRunner.run(AsynchronousTaskRunner.java:99)
at java.lang.Thread.run(Thread.java:811)
Caused by:
com.ibm.team.jfs.app.http.HttpInternalServerErrorException: Not Found
&lt;html&gt;&lt;head&gt;&lt;title&gt;Apache Tomcat/5.5.30 - Error report&lt;/title&gt;&lt;style&gt;&lt;H1&gt;&lt;/style&gt; &lt;/head&gt;&lt;body&gt;&lt;h1&gt;HTTP Status 404 - /ccm/scr&lt;/h1&gt;&lt;*&gt;&lt;p&gt;<b>type</b> Status report&lt;/p&gt;&lt;p&gt;<b>message</b> <u>/ccm/scr</u>&lt;/p&gt;&lt;p&gt;<b>description</b> <u>The requested resource (/ccm/scr) is not available.</u>&lt;/p&gt;&lt;*&gt;&lt;h3&gt;Apache Tomcat/5.5.30&lt;/h3&gt;&lt;/body&gt;&lt;/html&gt;
at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:67)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
at java.lang.reflect.Constructor.newInstance(Constructor.java:522)
at com.ibm.team.jfs.app.util.ErrorUtils.handleErrorResponse(ErrorUtils.java:442)
at com.ibm.team.repository.service.internal.discovery.DiscoveryService.updateSCRInfo(DiscoveryService.java:728)
at com.ibm.team.repository.service.internal.discovery.DiscoveryService.updateServiceContributions(DiscoveryService.java:214)
... 22 more
2011-08-25 09:43:14,181 INFO com.ibm.team.jfs - CRJZS5650I Indices directory is C:\Program Files (x86)\IBM\JazzTeamServer\server\conf\jts\indices
2011-08-25 09:43:15,273 INFO com.ibm.team.jfs - CRJZS5658I Triple indexer for private applications has started
2011-08-25 09:43:15,429 INFO com.ibm.team.jfs - CRJZS5656I Text indexer for private applications has started
2011-08-25 09:45:45,946 INFO com.ibm.team.jfs - CRJZS5652I Indexing services are being shut down ...
2011-08-25 09:45:46,554 INFO com.ibm.team.jfs - CRJZS5651I Indexing services finished shutting down in 608 ms

==== End of log ====

It appears that during registration, jts is looking for &quot;rm/scr&quot;, &quot;ccm/scr&quot; and &quot;qm/scr&quot;. as mentioned above, I changed &quot;ccm&quot; and &quot;qm&quot; to jazz during the latest installation process.

Maybe putting all of the CLM apps on the same server is not a good idea? I am thinking that keep the &quot;jts&quot; on the new server and upgrade the the old RTC and RQM servers is probably a better way. The only issue I have with using the old RTC and RQM servers is that they are virtual machines.

Any thoughts or advice would be appreciated.

Hello Walter

First, let me say 'thanks' for using the documentation and other materials that are available to help you with an upgrade to CLM 2011. I also recommend reading the Upgrade Rules and Upgrade FAQ articles in the Jazz.net library.
Upgrade Rules
Upgrade FAQ

I see several things that are causing you problems and other things that just need clarifications.

One of the databases you are creating as 'new' for the CLM 2011 environment is for JTS and not 'rm'. RM shares the database with JTS.

Secondly and most importantly is that in you do NOT WANT to install RTC and RQM 3.0.1 as 'new' apps if these applications are to be the targets of an upgrade. Re-read the information in the infocenter and in the upgrade workshop that takes you through installing 3.0.1 as part of an upgrade process. You must select the 'correct' radio button for choosing 'Use 2.x context root' in order for the install to lay down all the appropriate scripts, etc for the resulting installation to be used as the target of an upgrade. Your attempt to install all in one app server for the purposes of trying this out however is not ideal because it leaves you with the need to NOT register the applications you are NOT upgrading during the JTS setup phase of the upgrade. Guidance is to STAGE upgrades, basically, upgrade one application at a time.

Another thing that I see missing is the use of the upgrade scripts. You are not supposed to or told to mess around with teamserver.properties in order to try to get the 3.0.1 install to become aware of the 2.x databases, etc. Follow the guidance in the interactive upgrade guide, NOT the interactive installation guide. It tells you how to run ccm_upgrade, for example, for your RTC 3.0.1 upgrade and qm_upgrade for your RQM upgrade. In your case, RRC is considered a new installation, so in that case you would benefit from using the Interactive Install guide.

Re-read the interactive Upgrade guide after running it using the selections for the RTC 3.0.1 upgrade, for example. Look for guidance on how to run the install, how to run the upgrade scripts, and then at the very end, running the setup wizard.

Hope this helps.