Trial license enabling

Hi,

Is this a brand new installation? The included default trial license is
only available for a brand new database.

When you install do not point to a License Server. It will automatically
have the trial license with out a license server. If you point to a
server you will wipe it out. But if you did point to a server then for
7502 brand new installation on the Configuration page below the license
server line there should be a link or button or something like that
which will restore the trial license if it is within 60 days of the
installation.

How you are installing? Using Server Setup or by hand?

--
Rich Kulp
Rational Asset Manager developer

Hello
Thank you for reply.
It is a new installation. I'm using Oracle DB, not a DB2. Before installing I've recreated DB objects once again (executed scripts provided with RAM installation for Oracle DB setup) to ensure that DB objects are recreated.

RAM Configuration Tools shows that license server is empty. But I can not skip it (leave it blank). So, I can not finish RAM post-install configuration wtithout License Server

I'm installing using IBM Installation Manager (in fact, started from launch.sh in RAM install archive).

Whould it be possible that Oracle DB causes an issue?

It shouldn't of. The license part is not database specific.

--
Rich Kulp
Rational Asset Manager developer

I'm going to have to turn you over to the Server Setup guy. I don't know
that part of the code.

--
Rich Kulp
Rational Asset Manager developer

Can you activate the logs section from Server setup
Right hand top of the screen,
Tools - View hide log

Then test the license section

grab whatever is in the logs section and paste it here.



if there is nothing useful there, there is also a download all logs. we might need that if the logs section does not reveal anything.


as a last ditch suggestion,
you can try is entering 27000@valid_host_name in RAM server setup,
This will allow you to proceed through setup , However
when you use RAM ,you need to go to the RAM configuration page (Administration > Configuration)
License section
and restore the trial license key. However bear in mind at that point of time, if there is any problem in your trial key it will show up again.

Thanks for reply.
In log I found an error regarding trail license:

07/01/11 11:25:40:461 EEST] INFO CRRAM803I: WebSphere - Updated - Security > Secure administration, applications and infrastructure > Standalone Custom registry (file) - to from
INFO CRRAM803I: WebSphere - Created - Security > Secure administration, applications and infrastructure > Standalone Custom registry (file) -
INFO CRRAM803I: WebSphere - Updated - Security > Secure administration, applications and infrastructure - to from
INFO CRRAM903I: RAM - Updated - Administration > Repository Administration > Configuration - to from
INFO CRRAM903I: RAM - Updated - Administration > Repository Administration > Configuration - to from
INFO CRRAM803I: WebSphere - Updated - Enterprise Applications > jazz_war > Security role to user/group mapping - to from

ERROR License key trial build id is bad.
ERROR License key trial build id is bad.
ERROR License key trial build id is bad.
ERROR License key trial build id is bad.
ERROR License key trial build id is bad.
ERROR License key trial build id is bad.
ERROR License key trial build id is bad.
ERROR License key trial build id is bad.
ERROR License key trial build id is bad.
ERROR License key trial build id is bad.
ERROR License key trial build id is bad.


Could you suggest what might be a reason? I've downloaded build from Jaz Web.

We just tried the jazz.net version of RAM 7502, we do not get the error

Can you go to the About section of ram.setup Tools > About ram setup

and paste the build id

Hello.
Here it is.

V7.5.0.2 RAM7502-I20110308_1504
Deployed
Application: IBM Rational Asset Manager RAM7502-I20110308_1504
Server: IBM WebSphere Application Server 7.0.0.13
Database: Oracle 11 .2
Help: Help and User Assistance RAM7502-I20110308_1504

Your build id appears to be alright.

In that case can you try the workaround we suggested earlier

'you can try is entering 27000@valid_host_name in RAM server setup,
This will allow you to proceed through setup , However
when you use RAM ,you need to go to the RAM configuration page (Administration > Configuration)
License section
and restore the trial license key. However bear in mind at that point of time, if there is any problem in your trial key it will show up again.'

OK. I will try.
Could you please clarify what does
restore the trial license key
mean? Should I just remove license server address or eneter something?

Thank you.