Workitem automatic creation
3 answers
Hi,
Is it possible to create a workitem in RTC (type task, by example) at a mail reception ? Thank you for your help.
Christine.
You can start creating work item type task via web, and copy link of creating in Team Invitation, then when user receive team invitation, he can directly click on that link in mail, login, and he will be able to create work item of that type.
Hope this helps,
On 5/24/2011 11:08 AM, poisvert wrote:
You should develop your own piece of code that:
- Gets notified when an email comes.
- Parses email body.
- And using RTC APIs create a new Work Item populated with the info
parsed from the mail.
Hi,
Is it possible to create a workitem in RTC (type task, by example) at
a mail reception ? Thank you for your help.
Christine.
You should develop your own piece of code that:
- Gets notified when an email comes.
- Parses email body.
- And using RTC APIs create a new Work Item populated with the info
parsed from the mail.
On 5/24/2011 11:08 AM, poisvert wrote:
Hi,
Is it possible to create a workitem in RTC (type task, by example) at
a mail reception ? Thank you for your help.
Christine.
You should develop your own piece of code that:
- Gets notified when an email comes.
- Parses email body.
- And using RTC APIs create a new Work Item populated with the info
parsed from the mail.
Hi,
You could take a look at the one developed by CM-Logic:
http://cm-logic.com/software/cm-logic/jazzconnect-email.html
It is also Ready For Rational Software Validated.
Regards
Stephen Toop
CM-Logic Ltd