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question asked: Mar 14 '11, 11:04 a.m.
question was seen: 6,390 times
last updated: Mar 14 '11, 11:04 a.m.

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Importing attachments using CQ importer

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Namit Pande (63●1●13●19) | asked Mar 14 '11, 11:04 a.m.
I am struggling to find good information on how to import the attachments from ClearQuest using the CQ importer. I am able to import the records but don't know how to import the attachments. Please help. Thanks.

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Lorelei Ngooi (1.5k●2●2) | answered Mar 14 '11, 1:50 p.m.
JAZZ DEVELOPER
Here's a couple of links on using the importer:
https://jazz.net/wiki/bin/view/Main/CQImportWizardTips
http://jazz.net/library/article/69
http://jazz.net/library/article/391

To import attachments, just add the attachments field to your CQ query's display field. You don't need to add it to the mapping file.
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Namit Pande (63●1●13●19) | answered Mar 14 '11, 2:24 p.m.
Here's a couple of links on using the importer:
https://jazz.net/wiki/bin/view/Main/CQImportWizardTips
http://jazz.net/library/article/69
http://jazz.net/library/article/391

To import attachments, just add the attachments field to your CQ query's display field. You don't need to add it to the mapping file.


Thanks for your response. I tried your suggestion on a small resultset. I am excited that it worked on most records. However I am getting an exception on atleast one record. The error is:
Bug DHENT00043084: Unexpected content, please check Bugzilla URL and authentication.
Bug ID####: Unexpected content, please check Bugzilla URL and authentication.
The entity name must immediately follow the '&' in the entity reference.

Any ideas? Thanks.
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Lorelei Ngooi (1.5k●2●2) | answered Mar 14 '11, 2:54 p.m.
JAZZ DEVELOPER
By any chance does that record have an attachment with an & character in its filename?
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Namit Pande (63●1●13●19) | answered Mar 14 '11, 3:44 p.m.
By any chance does that record have an attachment with an & character in its filename?

No & in the filename but it has got 5 attachments. I removed all the attachments in order to pinpoint which one had issue, I added the attachments back one by one. Oddly, I was able to add all the attachments back to the record and successfully got it imported with all of them.
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Lorelei Ngooi (1.5k●2●2) | answered Mar 14 '11, 5:02 p.m.
JAZZ DEVELOPER
Not sure what to advise since it is now working for you. It might not have been an attachment issue.

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