m6/bluepages:can't load user information
log:
org.eclipse.birt.data.engine.odaconsumer.ConnectionManager addProfileProviderService( Map ) Added default property service: org.eclipse.datatools.connectivity.oda.profile.connectionPropertyService 00000048 DataEngineImp I org.eclipse.birt.data.engine.impl.DataEngineImpl shutdown Data engine shuts down 0000002c SystemOut O 09:13:56,828 ERROR ory.service.internal.userregistry.LDAPUserRegistry - Error fetching information for user "xxxx@cn.ibm.com" from external user registry. javax.naming.CommunicationException: connection closed ; remaining name 'ou=bluepages,o=ibm.com' at com.sun.jndi.ldap.LdapCtx.doSearch(LdapCtx.java:1976) at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1821) at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1746) at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java:383) at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:3 53) at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:3 36) at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:259) at com.ibm.team.repository.jndi.internal.DirContextImpl.search(DirContextImpl.java:242) at com.ibm.team.repository.service.internal.userregistry.LDAPUserRegistry.fetchUser(LDAPUserReg istry.java:419) at com.ibm.team.repository.service.internal.userregistry.ExternalUserRegistryService.fetchUser( ExternalUserRegistryService.java:195) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyService Record.java:375) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServi ceRecord.java:361) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocation Handler.invoke(ExportProxyServiceRecord.java:55) at $Proxy189.fetchUser(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:79) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:618) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerSer vlet.java:1051) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerSe rvlet.java:805) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.j ava:618) at javax.servlet.http.HttpServlet.service(HttpServlet.java:763) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet. java:1361) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletMana ger.java:180) at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistrat ion.java:90) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:115) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(ServletWrapper.java:966) at com.ibm.ws.webcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:478) at com.ibm.ws.wswebcontainer.servlet.ServletWrapper.handleRequest(ServletWrapper.java:463) at com.ibm.ws.webcontainer.servlet.CacheServletWrapper.handleRequest(CacheServletWrapper.java:9 2) at com.ibm.ws.webcontainer.WebContainer.handleRequest(WebContainer.java:744) at com.ibm.ws.wswebcontainer.WebContainer.handleRequest(WebContainer.java:1425) at com.ibm.ws.webcontainer.channel.WCChannelLink.ready(WCChannelLink.java:92) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleDiscrimination(HttpInboundLink.ja va:465) at com.ibm.ws.http.channel.inbound.impl.HttpInboundLink.handleNewInformation(HttpInboundLink.ja va:394) at com.ibm.ws.http.channel.inbound.impl.HttpICLReadCallback.complete(HttpICLReadCallback.java:1 02) at com.ibm.ws.ssl.channel.impl.SSLReadServiceContext$SSLReadCompletedCallback.complete(SSLReadS erviceContext.java:1812) at com.ibm.ws.tcp.channel.impl.AioReadCompletionListener.futureCompleted(AioReadCompletionListe ner.java:152) at com.ibm.io.async.AbstractAsyncFuture.invokeCallback(AbstractAsyncFuture.java:213) at com.ibm.io.async.AbstractAsyncFuture.fireCompletionActions(AbstractAsyncFuture.java:195) at com.ibm.io.async.AsyncFuture.completed(AsyncFuture.java:136) at com.ibm.io.async.ResultHandler.complete(ResultHandler.java:193) at com.ibm.io.async.ResultHandler.runEventProcessingLoop(ResultHandler.java:725) at com.ibm.io.async.ResultHandler$2.run(ResultHandler.java:847) at com.ibm.ws.util.ThreadPool$Worker.run(ThreadPool.java:1498) Caused by: java.io.IOException: connection closed at com.sun.jndi.ldap.LdapClient.ensureOpen(LdapClient.java:1573) at com.sun.jndi.ldap.LdapClient.search(LdapClient.java:519) at com.sun.jndi.ldap.LdapCtx.doSearch(LdapCtx.java:1959) ... 53 more resolve this issue by restarting server1 |
One answer
This started happening to me on Monday after it had been working well for a week. I had imported a couple dozen users into three different Jazz servers with no problems.
Here is my log from the Team Concert client: !ENTRY com.ibm.team.process.rcp.ui 4 0 2008-05-07 10:42:53.234 !MESSAGE Error logged from Process RCP UI: !STACK 0 com.ibm.team.repository.common.TeamRepositoryException: Error retrieving users from external registry. at com.ibm.team.repository.service.internal.userregistry.LDAPUserRegistry.doFindUsersByName(LDAPUserRegistry.java:558) at com.ibm.team.repository.service.internal.userregistry.LDAPUserRegistry.findUsersByName(LDAPUserRegistry.java:504) at com.ibm.team.repository.service.internal.userregistry.ExternalUserRegistryService.findUsersByName(ExternalUserRegistryService.java:241) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:615) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.invoke(ExportProxyServiceRecord.java:375) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord.access$0(ExportProxyServiceRecord.java:361) at org.eclipse.soda.sat.core.internal.record.ExportProxyServiceRecord$ExportedServiceInvocationHandler.invoke(ExportProxyServiceRecord.java:55) at $Proxy188.findUsersByName(null) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:615) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.handleMethod(AbstractTeamServerServlet.java:1051) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.executeMethod(AbstractTeamServerServlet.java:805) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.doPost(AbstractTeamServerServlet.java:618) at javax.servlet.http.HttpServlet.service(HttpServlet.java:709) at com.ibm.team.repository.servlet.AbstractTeamServerServlet.service(AbstractTeamServerServlet.java:1361) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.eclipse.equinox.http.registry.internal.ServletManager$ServletWrapper.service(ServletManager.java:180) at org.eclipse.equinox.http.servlet.internal.ServletRegistration.handleRequest(ServletRegistration.java:90) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.processAlias(ProxyServlet.java:111) at org.eclipse.equinox.http.servlet.internal.ProxyServlet.service(ProxyServlet.java:75) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:115) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:524) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:664) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:801) at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeExceptions(MarshallerUtil.java:321) at com.ibm.team.repository.common.internal.marshal.util.MarshallerUtil.decodeFault(MarshallerUtil.java:260) at com.ibm.team.repository.transport.client.RemoteTeamService.constructExceptionFromFault(RemoteTeamService.java:489) at com.ibm.team.repository.transport.client.RemoteTeamService.executeMethod(RemoteTeamService.java:409) at com.ibm.team.repository.transport.client.RemoteTeamService.invoke(RemoteTeamService.java:180) at com.ibm.team.repository.transport.client.ServiceInvocationHandler.invoke(ServiceInvocationHandler.java:43) at $Proxy2.findUsersByName(Unknown Source) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:615) at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invokeServiceCall(ServiceInterfaceProxy.java:147) at com.ibm.team.repository.client.internal.ServiceInterfaceProxy.invoke(ServiceInterfaceProxy.java:82) at $Proxy2.findUsersByName(Unknown Source) at com.ibm.team.process.internal.rcp.ui.ProcessRCPUIPlugin$4.run(ProcessRCPUIPlugin.java:543) at com.ibm.team.repository.client.internal.TeamRepository$3.run(TeamRepository.java:1077) at com.ibm.team.repository.common.transport.CancelableCaller.call(CancelableCaller.java:76) at com.ibm.team.repository.client.internal.TeamRepository.callCancelableService(TeamRepository.java:1070) at com.ibm.team.process.internal.rcp.ui.ProcessRCPUIPlugin.fetchExternalUsers(ProcessRCPUIPlugin.java:537) at com.ibm.team.process.internal.rcp.ui.ContributorSelectionBlock.fillContentProvider(ContributorSelectionBlock.java:1247) at com.ibm.team.process.internal.rcp.ui.ContributorSelectionBlock$FilterJob.filterContent(ContributorSelectionBlock.java:2262) at com.ibm.team.process.internal.rcp.ui.ContributorSelectionBlock$FilterJob.internalRun(ContributorSelectionBlock.java:2217) at com.ibm.team.process.internal.rcp.ui.ContributorSelectionBlock$FilterJob.doRun(ContributorSelectionBlock.java:2200) at com.ibm.team.process.internal.rcp.ui.ContributorSelectionBlock$FilterJob.run(ContributorSelectionBlock.java:2188) at org.eclipse.core.internal.jobs.Worker.run(Worker.java:55) Caused by: javax.naming.CommunicationException: connection closed at com.sun.jndi.ldap.LdapCtx.doSearch(LdapCtx.java:1976) at com.sun.jndi.ldap.LdapCtx.searchAux(LdapCtx.java:1821) at com.sun.jndi.ldap.LdapCtx.c_search(LdapCtx.java:1746) at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_search(ComponentDirContext.java:383) at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:353) at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.search(PartialCompositeDirContext.java:336) at javax.naming.directory.InitialDirContext.search(InitialDirContext.java:259) at com.ibm.team.repository.jndi.internal.DirContextImpl.search(DirContextImpl.java:242) at com.ibm.team.repository.service.internal.userregistry.LDAPUserRegistry.doFindUsersByName(LDAPUserRegistry.java:541) ... 67 more Caused by: java.io.IOException: connection closed at com.sun.jndi.ldap.LdapClient.ensureOpen(LdapClient.java:1573) at com.sun.jndi.ldap.LdapClient.search(LdapClient.java:519) at com.sun.jndi.ldap.LdapCtx.doSearch(LdapCtx.java:1959) ... 75 more |
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