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CQ Connector - Sync issue

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T M
(887●8●188●143) Sep 10 '10, 12:58 p.m.
All of a sudden sync has stopped between CQ and RTC. I can login to RTC and also CQ. So there is no connection problem. CQ Gateway is running fine.
Below is the error message:

CRJAZ0099I HTTP error "java.net.SocketTimeoutException" accessing URL "http://rtc.abc.com:9080/jazz/service/com.ibm.team.interop.common.service.IInteropService".

Synchronizing from latest Jazz state
Synchronizing from latest external state
Synchronizing from latest external state

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Lorelei Ngooi
JAZZ DEVELOPER (1.5k●2●2) Sep 12 '10, 7:58 p.m.
Have you tried restarted the jazz server? What version of RTC are you using? Please provide a stack trace if one is available.

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Sridhar Annadata
(26●4●2) Nov 21 '10, 5:33 p.m.
Have you tried restarted the jazz server? What version of RTC are you using? Please provide a stack trace if one is available.


Did you ever get the solution for this issue. I am also facing same kind of error. Any help??

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Lorelei Ngooi
JAZZ DEVELOPER (1.5k●2●2) Nov 22 '10, 9:32 a.m.
Unfortunately, I never heard back from this user. Can you try restarting the Jazz server and provide us a stacktrace from the jazz server log.

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Sridhar Annadata
(26●4●2) Nov 22 '10, 9:47 a.m.
Unfortunately, I never heard back from this user. Can you try restarting the Jazz server and provide us a stacktrace from the jazz server log.


Thank you for replying. I got the reason for my problem, it is because of the change that I made to the RTC environment to remove the security certificate error. when the RTC is running on 9080 directly without redirecting to 9443, this issue occurs. Once I made the changes to bring back to original settings, it is working fine.

Now my question is, how can I get rid of this issue while using 9080 port.
Any ideas?

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Question asked: Sep 10 '10, 12:58 p.m.

Question was seen: 4,379 times

Last updated: Sep 10 '10, 12:58 p.m.

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