ITIL support

Mark Krasovich

(51●3●7●2) Aug 26 '10, 2:48 p.m.

Does RTC have any specific support for ITIL? Is there information related to how RTC fits into an ITIL framework?

Thanks,

Mark

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Anthony Kesterton

JAZZ DEVELOPER (7.5k●9●180●136) Aug 27 '10, 10:47 a.m.

Does RTC have any specific support for ITIL? Is there information related to how RTC fits into an ITIL framework?

Thanks,

Mark

Hi Mark

Can you be more specific about what aspects of ITIL you need support for? There is nothing in RTC that is called out as ITIL-compliant, but that is not to say it could not be used in support of ITIL processes.

anthony

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Question asked: Aug 26 '10, 2:48 p.m.

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Last updated: Aug 26 '10, 2:48 p.m.

ITIL support

Mark Krasovich

1 answer

6,312 views

0 votes

One answer

Anthony Kesterton

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