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question asked: Aug 26 '10, 2:48 p.m.
question was seen: 5,781 times
last updated: Aug 26 '10, 2:48 p.m.

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ITIL support

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Mark Krasovich (51●3●7●2) | asked Aug 26 '10, 2:48 p.m.
Does RTC have any specific support for ITIL? Is there information related to how RTC fits into an ITIL framework?

Thanks,

Mark

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Anthony Kesterton (7.5k●7●180●136) | answered Aug 27 '10, 10:47 a.m.
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Does RTC have any specific support for ITIL? Is there information related to how RTC fits into an ITIL framework?

Thanks,

Mark


Hi Mark

Can you be more specific about what aspects of ITIL you need support for? There is nothing in RTC that is called out as ITIL-compliant, but that is not to say it could not be used in support of ITIL processes.

anthony

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