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RQM - RTC connectivity

When creating defect from RQM with defect log in RTC I got error message:
"Error loading available link types. Adding links is disabled. Contact your project administrator.. undefined"

Defect is created but no link to TC result in RQM.
What is wrong?

Zbyszek Z.

0 votes



3 answers

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When creating defect from RQM with defect log in RTC I got error message:
"Error loading available link types. Adding links is disabled. Contact your project administrator.. undefined"

Defect is created but no link to TC result in RQM.
What is wrong?

Zbyszek Z.



I would check the integration setup.
Surely somebody has created it otherwise you would not see the possibility to create a defect, but maybe there is still something missing.

Follow the help in the information center by the letter, choose "Tests" as the link type in your RQM project area and reboot.

0 votes


Permanent link
I would check the integration setup.


I checked it again. Looks fine.
What kind of links for defect object sholud be created in RQM?
I've in RTC:
"Add: Tested By Test Case (Quality Manager)"
but no new links types on RQM side.

Zbyszek Z.

0 votes


Permanent link
Did any resolution come for this ? I'm having exact same issue.

I would check the integration setup.


I checked it again. Looks fine.
What kind of links for defect object sholud be created in RQM?
I've in RTC:
"Add: Tested By Test Case (Quality Manager)"
but no new links types on RQM side.

Zbyszek Z.

0 votes

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Question asked: Jul 28 '10, 7:43 a.m.

Question was seen: 5,080 times

Last updated: Jul 28 '10, 7:43 a.m.

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