I think the best way to get this functionality in the pipeline is for you to comment on this enhancement request.

https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=95864&tab=links (Thanks for the link Sterling.)

Outlook (Exchange) is a server that does task lists, e-mail, and calendaring. So it isn't hard to see how a server that does those three things could tie them together (e.g. create task from e-mail). I think for most cases where applications have functionality to generate a record of some kind from an e-mail you have to send an e-mail to a particular mail address. So I am guessing that to implement this the solution would involve generating a work item from an e-mail sent to a particular e-mail address.

Hi All,
Same request...
Is there an easy way to create a work item from a mail I received?

I'm getting plenty of mails that turn into tasks, and I have a feeling it is like that for almost everyone.

In the organisation we use Microsoft Outlook 2007.

I guess I can copy paste the contents of the mail, or save the mail and attach it - but I was hoping for a more elegant solution - or an idea for one.

Thanks

I would love to see this plugin be implemented if it hasn't already been done.

All,

https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=95864&tab=links

People have been asking for this since '09. For some reason, they just haven't implemented it. Subscribe and comment.

Hi

Not directly in the product, but it has been done by CM-Logic (IBM Business partner)

http://www.cm-logic.com/jazzconnect-email.html

regards

anthony