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Problem setting the owner of an Iteration Plan

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Jose Miguel Ordax Cassa
(2.4k●4●126●100) Feb 11 '10, 4:38 a.m.
Hi, I am using RTC 2.0.0.2.
When I try to assign as owner of an Iteration Plan a Team Area (not the
Project Area), I get following exception:

itemHandle must not be null

Any idea? I have other installations where the configuration seems
similar and I can.

Thanks in advance,

Chemi.

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6 answers
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Jose Miguel Ordax Cassa
(2.4k●4●126●100) Feb 15 '10, 11:23 a.m.
On 2/11/2010 10:25 AM, Chemi wrote:
Hi, I am using RTC 2.0.0.2.
When I try to assign as owner of an Iteration Plan a Team Area (not the
Project Area), I get following exception:

itemHandle must not be null

Any idea? I have other installations where the configuration seems
similar and I can.

Thanks in advance,

Chemi.

Any idea about what to check or where to look for more info?

Thanks.

0 votes

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Geoffrey Clemm
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER (30.1k●3●30●35) Feb 15 '10, 10:23 p.m.
Hi Chemi,

I have never seen this. You should open up a work item on it, so that
support can work with you to try to reproduce it (I don't see any work
items currently submitted on this problem).

Chemi wrote:
On 2/11/2010 10:25 AM, Chemi wrote:
Hi, I am using RTC 2.0.0.2.
When I try to assign as owner of an Iteration Plan a Team Area (not the
Project Area), I get following exception:

itemHandle must not be null

Any idea? I have other installations where the configuration seems
similar and I can.

Thanks in advance,

Chemi.

Any idea about what to check or where to look for more info?

Thanks.

0 votes

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Mike Shkolnik
(980●9●161●143) May 29 '12, 8:19 p.m.
Did you ever figure out what was causing this error? I am having this problem now. (still on 2.0.0.2 ifix5) and I did not have the problem previously. It only seems to be an issue on one project. I can set the project as the plan owner, but not the team.

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VK L
(817●7●157●159) May 29 '12, 10:09 p.m.
Can you try comparing the permissions on the team/project level with the other working environments?

Thanks.

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Mike Shkolnik
(980●9●161●143) May 30 '12, 2:01 p.m.
Permissions are the same as the main project where everything works. No changes at either the project level or team level.

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Mike Shkolnik
(980●9●161●143) May 30 '12, 8:47 p.m.
I figured this out. The cause for us was the project timeline was set to an archived timeline. I reset the project timeline and then associated a category to the team and now everything works fine. It's that second step missing that caused the error, but the team list didn't show up until the project timeline had been properly set.

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Question asked: Feb 11 '10, 4:38 a.m.

Question was seen: 5,274 times

Last updated: Feb 11 '10, 4:38 a.m.

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