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Problem deploying Operation Advisor

Noel Gimeno (1521417) | asked Jan 22 '10, 8:55 a.m.
Hope someone can help me on this:
I am having a problem when deploying RTC server advisor.
I create the advisor as described in:, step by step.

Once I have the plug-in build, i copy it in the JAZZinstallServer folder, as well as the .ini file pointing to the folder.

Nevertheless, the service doesnt appear as available, neither in the Component Status section of the web IU, nor in the Precondition list of the RTC client when modifying the process. It seems to be in INSTALLED state when I write the command "ss advisor.example" in the command line of RTC.

Is some step left in the videos in order to correctly install the advisor? If someone has ever succesfully install some condition advisor, I beg for his/her help!!

Appreciate any contribution

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Kevin Mayfield (4358) | answered Feb 12 '13, 5:15 p.m.
Don't forget to do the 'request' reset.


My restart server script simply deletes the built-on.txt file:

echo "Instead of using server URL to request reset..."
echo "       https://localhost:9443/ccm/admin/cmd/requestReset"
echo "Using:   rm tomcat/work/Catalina/localhost/ccm/built-on.txt"
rm tomcat/work/Catalina/localhost/ccm/built-on.txt

./server.shutdown ;
echo "Waiting for server shutdown to complete..."
while [ `ps -eaf | grep tomcat | grep -v grep | wc -l` = 1 ] ;
    sleep 2;
    echo waiting...;

./server.startup -debug
Also,  shutdown your client you are using to talk to the server.  Just in-case it is caching the previous advisor list.

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