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Alexey Hohlov (31) | asked Dec 30 '09, 2:45 a.m.
Our company is considering use Rational Jazz Team Server as
bug-tracking system, and we would like see features of system
before actual use.
For this we installed of RTS under linux on our test-server and then
two problems arose
1) We cant create new project because button Save is
always disabled, even after
filling required fields

2) Our Client Access License Types is limited, therefore we
cant create necessary number of users with rights: Contributor,
Developer, Build System, ClearQuest Connector, ClearCase
Connector. Can you give license key which allow creation unlimited
number of users any Types and will be limited only by time(few months)?

Thank you in advance for your response!

15 answers



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Ralph Schoon (63.3k33646) | answered Jan 12 '10, 1:59 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
That looks strange, haven't seen anything like that.

Could you try https://testjazz:9543/jazz/admin#action=jazz.viewPage&id=com.ibm.team.repository.server and look if everything looks ok?
Also please check out https://testjazz:9543/jazz/admin#action=com.ibm.team.repository.admin.manageLicenses

Any red is no good. Next step would be to check the server logs.


When my server license was expired logging in with Eclipse I couldn't see any items in the Team artefacts view.

Also could you try Firefox 3. Why is the https in the address crossed out?
Can you make sure to allow cookies and scripts?


Hi,

have you tried to use the Web interface for your first steps?

Yes, i work with RTC only via WEB-interface. I configured the server, DB etc. Project also was created. For our development process we use only WEB-INTERFACE. Possibly have not enough rights of license and therefore links don't appear? Or somewhere don't enabled some options to show all links?

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Alexey Hohlov (31) | answered Jan 13 '10, 2:38 a.m.
That looks strange, haven't seen anything like that.
Could you try https://testjazz:9543/jazz/admin#action=jazz.viewPage&id=com.ibm.team.repository.server and look if everything looks ok?

Yes, it is work

Also please check out https://testjazz:9543/jazz/admin#action=com.ibm.team.repository.admin.manageLicenses

http://alexey-acronis.narod2.ru/license.jpg


Any red is no good. Next step would be to check the server logs.

http://narod.ru/disk/16852792000/jazz.log.html
File of logs


Also could you try Firefox 3. Why is the https in the address crossed out?
Can you make sure to allow cookies and scripts?

Yes, I run RTC on IE, Firefox but these browsers show same as Chrome.

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Ralph Schoon (63.3k33646) | answered Jan 13 '10, 3:49 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
Hi, for whatever reason you can read in the read area of the license page the server complains that there are issues with your license. These need to be fixed.

I have never seen that message. I have no access to the log you sent. Also I can't interpret Cyrillic unfortunately so I can't figure the details.

I'd suggest to get in contact to your local IBM Rational sales Team to help you with a temporary license.

Ralph

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Ewald Ros (3132) | answered Jan 21 '10, 6:23 a.m.
2010-01-13 02:04:57,953 INFO uration.OverridablePropertyFileServerConfiguration - CRJAZ1363I Loading configuration from "file:///jazz/jazz/server/conf/jazz/teamserver.properties".
2010-01-13 02:05:00,432 INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1365I Attempting Initial Database Connection Using
Db Name/Location: repositoryDB
2010-01-13 02:05:01,812 INFO .repository.service.internal.rdb.ConnectionFactory - CRJAZ1364I Initial database connection successful
Db Product Name: Apache Derby
Db Product Version: 10.3.3.1 - (677131)
Db URL: jdbc:derby:repositoryDB
Jdbc Driver Name: Apache Derby Embedded JDBC Driver
Jdbc Driver Version: 10.3.3.1 - (677131)
2010-01-13 02:05:02,267 INFO m.team.fulltext.service.internal.index.IndexConfig - CRJAZ8192I: Fulltext Index Location: /jazz/fulltext_index
2010-01-13 02:05:04,379 WARN com.ibm.team.repository - CRJAZ0956I The server's license will expire on Feb 9, 2010 12:00 AM.
2010-01-13 02:07:08,590 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,592 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,594 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queryresults" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,595 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queryresults" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,596 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.statistics" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,597 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queries" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,599 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,600 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,601 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.apt.viewlet.plans" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,603 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queryresults" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,797 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,798 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,800 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queryresults" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,801 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queryresults" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,802 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.statistics" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,804 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queries" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,805 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,806 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,807 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.apt.viewlet.plans" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:08,808 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queryresults" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:16,729 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:16,731 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:16,732 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queryresults" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:16,733 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queryresults" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:16,734 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.statistics" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:16,735 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queries" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:16,736 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:16,738 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:16,739 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.apt.viewlet.plans" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:16,740 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queryresults" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:17,277 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:17,279 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:17,280 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queryresults" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:17,281 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queryresults" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:17,282 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.statistics" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:17,283 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queries" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:17,284 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:17,284 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.reports.viewlet" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:17,285 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.apt.viewlet.plans" for viewlet in dashboard template declared from process configuration data (skipping viewlet)
2010-01-13 02:07:17,286 ERROR m.team.dashboard.service.internal.DashboardFactory - Invalid viewlet definition id "com.ibm.team.workitem.viewlet.queryresults" for viewlet in dashboard template declared from process configuration data (skipping viewlet)

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Ewald Ros (3132) | answered Jan 21 '10, 6:27 a.m.
as I can understand russian, i see, that there is no connection to fix-license server established. Might be there are some firewall problems?

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