The server status cannot be retrieved.ID CRJAZ1505E
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Currently using CLM 5.0.6 with SQL 2012. Recently there were some changes from the DB team with the below
Protocol and Ciphers to Disable:
- TLS 1.0
- TLS 1.1
- DES
- Triple DES
Since the change the below error is seen in all the applications.
JTS
The "com.ibm.team.repository.service.internal.discovery.FriendsAdminRestService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.IServerDescriptionService", failed to be activated.ID CRJAZ1972E
com.ibm.team.repository.common.transport.TeamServiceRegistryException
Caused by:
The "com.ibm.team.repository.service.internal.ServerDescriptionService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.IBaseServerDescriptionService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
Caused by:
The "com.ibm.team.repository.service.internal.BaseServerDescriptionService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.mapping.internal.IInternalPrefixUrlLockService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
Caused by:
The "com.ibm.team.repository.service.mapping.internal.DatabasePrefixUrlLockService" service failed to activate because a service that it depends on, "com.ibm.team.repository.service.internal.schemagen.IPersistentMappingService", failed to be activated. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1972E
Caused by:
The "com.ibm.team.repository.service.internal.schemagen.PersistentMappingService" feature could not start. (com.ibm.team.repository.common.transport.TeamServiceRegistryException)ID CRJAZ1092E
Caused by:
The system schema could not be created. (java.lang.RuntimeException)ID CRJAZ0820E
Caused by:
The server was unable to connect to the database. Exception: "CRJAZ2654E The server was unable to connect to the database because the database connection settings are invalid or because database is unreachable (SQLSTATE: 08S01, SQLCODE: 0). Verify the connection settings in your teamserver.properties file. See the Jazz Team Server log for more information." (com.ibm.team.repository.common.TeamRepositoryException)ID CRJAZ0503E
Caused by:
The server was unable to connect to the database because the database connection settings are invalid or because database is unreachable (SQLSTATE: 08S01, SQLCODE: 0). Verify the connection settings in your teamserver.properties file. See the Jazz Team Server log for more information. (java.sql.SQLException)ID CRJAZ2654E
Tried a perform a DB start as per the below, which did not help either.
The teamserver.properties is below.
com.ibm.team.repository.user.registry.type=UNSUPPORTED
com.ibm.team.datawarehouse.db.net.port=1527
com.ibm.team.repository.db.jdbc.location=//<DB>\:1428;databaseName\=jts;user\=jtsDBuser;password\={password}
com.ibm.team.lpa.storage.area.label=Jazz Lifecycle Project Administration
com.ibm.team.repository.db.jdbc.pool.wait=6000
com.ibm.team.repository.db.jdbc.password=[OCVcgD1sfdE3L/ZfFbgbWg\=\=]
com.ibm.team.jfs.index.root.directory=indices
com.ibm.team.repository.changeEvent.expirationDefault=1209600
com.ibm.team.repository.server.webapp.url=https\://clmtest\:9443/jts
com.ibm.team.repository.db.repoLockId=_WNS48Gl7EeiDrqI6-eZhAw
com.ibm.team.lpa.storage.area.name=com.ibm.team.lpa.10f3dac2-38c5-4ff2-86f6-a6faaa63f60a
com.ibm.team.repository.completed.setup=true
com.ibm.team.datawarehouse.db.vendor=sqlserver
com.ibm.team.repository.ws.allow.admin.access=false
com.ibm.team.repository.licenseService.floatingLicenseServerURI=https\://clmtest\:9443/jts/
com.ibm.team.repository.web.suppressedPages={"com.ibm.team.repository.web.admin"\: ["com.ibm.team.repository.provision"]}
com.ibm.team.repository.db.timezone=Asia/Riyadh
com.ibm.team.datawarehouse.db.jdbc.password=[OCVcgD1sfdE3L/ZfFbgbWg\=\=]
com.ibm.team.repository.db.vendor=sqlserver
com.ibm.team.repository.web.helpuri=/clmhelp/index.jsp
com.ibm.team.repository.lastChange=/dcc,UPDATED,1528284266583
com.ibm.team.datawarehouse.db.automatic.setup=true
com.ibm.team.fulltext.indexLocation=conf/jts/indices/workitemindex
com.ibm.team.datawarehouse.db.jdbc.location=//<DB>\:1428;databaseName\=dw;user\=DWuser;password\={password}
com.ibm.team.datawarehouse.db.base.folder=G\:\Database_Data
com.ibm.team.repository.ws.allow.identity.assertion=false
com.ibm.team.repository.changeEvent.expirationByCategory=SystemLog\:259200
com.ibm.team.repository.default.licenseid.list=
com.ibm.team.datawarehouse.datawarehouse.jobs.enabled=true
com.ibm.team.repository.setup.completed.setup=true
Any specific change needs to be done on the file.