It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×1,693

question asked: May 28 '21, 5:16 a.m.
question was seen: 607 times
last updated: Jun 01 '21, 10:01 p.m.

Related questions

Copy the work item with all attributes from external RTC environment to internal RTC

0
Heena Pawar (11●1) | asked May 28 '21, 5:16 a.m.
edited May 31 '21, 1:37 a.m.

One Use case from external supplier Work item  to RTC. For example if we create any Work item in external RTC environment so can we copy or link the same work item with all the attributes to internal  RTC.

Please suggest how we can handle this external and internal environments.

Comments
Ralph Schoon commented May 28 '21, 1:12 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

This question is insufficient. Enhance it, if you want an answer.

Heena Pawar commented May 31 '21, 2:51 a.m.

Hi Ralph,


Thanks for reply.
Description :- There are two different environments for example
1.https://intra.com
2.https://extra.com
There are some sets of work items in https://extra.com that I am not able access in https://intra.com.
If we create any Work item in https://extra.com environment so can we copy or link the same work item with all the attributes to https://intra.com environment in CCM RTC.

Ian Wark commented Jun 01 '21, 9:56 p.m. | edited Jun 01 '21, 10:01 p.m.

I don't think linking will help if you are unable to access the https://intra.com environment. It will link to that environment and then you won't be able to access the work item. It sounds like you should copy the work items, but you also want to keep those two copies in sync. I'm not sure if this is possible, but Tasktop Sync product will sync the work items between two different environments every time there is an update on one side or the other. Or perhaps you just need to view the work item status in https://intra.com and not update anything?


As a simple solution you can try to export and import the work items as CSV. If the process is not the same, some of the fields will not import correctly. But remember that the new copies of the work items are not linked.
https://www.ibm.com/docs/en/elm/7.0.3?topic=items-exporting-work
https://www.ibm.com/docs/en/elm/7.0.3?topic=cwi-importing-work-items-from-csv-file-in-eclipse-client
https://www.ibm.com/docs/en/elm/7.0.3?topic=client-exporting-work-items-in-web
https://www.ibm.com/docs/en/elm/7.0.3?topic=cwiiwc-importing-work-items-from-csv-file-in-web-client 

Be the first one to answer this question!

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.