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Email reply capability or direct email to RTC

Karen Steele (1.2k1131119) | asked Aug 24 '20, 10:11 a.m.
I found this reference, but its quite old and I don't see any of the features noted in this document.

Was this abandoned - is there any "new" mechanism for a user to either reply to a notification from jazz or to create a new work item by emailing jazz ?

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