BIRT report localization not working in RTC

Hi,

I created a custom BIRT report (using Eclipse BIRT Designer 4.2.2) for an RTC project area (RTC 6.0.4). I created two properties files to manage the report localization (for english and french, say xyz.properties and xyz_fr_CA.properties respectively) in the same folder as the rptdesign file and tested the report successfully in the Web Viewer of the BIRT Designer for both languages.

Then I created the report resource (with the two properties files attached) and loaded it to the RTC server (from the RTC rich client). When I access the RTC project area from the web browser and run the report it gets rendered with the text values from xyz.properties file. I added the '&__locale=fr_CA' parameter to the report URL and ran it again but it still got rendered with the text values from xyz.properties instead of xyz_fr_CA.properties. Unfortunately there is no existing report example with localization that I can check for a solution to my problem.

I searched for a solution to this problem in the jazz forum and in the internet at large and could not find any hint or solution. Many people faced similar problems but the suggested solutions assume access to the server and making changes to its configuration (such as resource path) or other backdoor solutions. Our RTC server is a shared production environment that hosts hundreds of RTC project areas, and we could only manage our resources through the RTC rich client (or web client).

I assume the attached properties files were loaded to the server since the report gets rendered with the english text in the xyz.properties file (which is different than the text that I hard coded in the report design itself). I don't understand why the localization does not work for __locale=fr_CA though.

Does anyone have a clue to what I might have been missing here and how I can get it fixed?

Thank you very much in advance