RTC - Add message by a member of Team Area if Filed Against (category) is changed
Hi Team,
I have following category hierarchy in RTC
If i changed Filed Against (category) : Team B
Message automatically add on Description
Description : Extension Filed Against Team B
Is their any way i can do this. i am new in rtc so looking for a clean and urgent solution.
Regards
Aditya
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Accepted answer
Ralph Schoon (63.6k●3●36●46)
| answered May 22 '19, 2:00 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER edited May 22 '19, 2:00 a.m. Follow up action/participant. See https://jazz.net/library/article/1000 and https://rsjazz.wordpress.com/
Maybe https://jazz.net/wiki/bin/view/Main/AttributeCustomization but there are limits that can detect or do https://rsjazz.wordpress.com/2016/07/15/rtc-process-customization-what-you-can-and-cannot-do/
Aditya Shankar selected this answer as the correct answer
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