RTC Plan: Creating Snapshot option greyed out very long
Hello,
we have experienced in our System running RTC 6.0.5 iFix007 that for large plans (fully expanded and loaded ~2000 Wi included) with a lot of Link relationships and excluded items, the "Create Snapshot" option is greyed out quite some time after opening the plan.
When I do a browser refresh while I am on the Snapshot tab, it actually gets never activated.
Can someone explain:
- What data needs to be loaded before the snapshot action is enabled. (Which preconditions exist)
- Which plan characteristics (beside the size, items like loading configuration, displayed tree views etc) do have an impact on this?
- Which impact does the Link type that is displayed in the tree view have? (e.g. if it is a Tracks link vs, a Child link)
I hope that someone know.
Thanks for whatever support you can give us.
|
Be the first one to answer this question!
Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.