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question asked: Jun 11 '18, 9:23 a.m.
question was seen: 1,167 times
last updated: Jun 12 '18, 1:59 a.m.

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Getting authentication error for ExcelToRQM Importer after upgrading to Office 2016

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Emenike Anadu (11●1) | asked Jun 11 '18, 9:23 a.m.

 so we upgraded to office 2016 and now we cannot connect to RQM to import test cases. getting authentication failure. Username, password and server name or URL are all valid. Any suggestion. 

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Mehul Patel (969●5) | answered Jun 12 '18, 1:59 a.m.
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Emenike,


It should just work, though Office 2016 is not officially supported but authentication should work (refer Enhancement#139191 .

- Which version of office you are using Office 2016 (32-bit or 64-bit)? 
- Which version of installer you have used? (get me the installer name if you are not certain - RQMExcelImporterSetup, RQMExcelImporterX64setup, RQMExcelImporterSetupForDotNET45 or RQMExcelImporterSetupX64ForDotNET45 )

Regards,
Mehul

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