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Upgrade must be run with administrator rights

Hi All,


I am in the process of Upgrading CLM applications to V6.0.5. For upgrading JTS from old version to new version, the command for upgrade "upgrade\jts\jts_upgrade.bat -oldJTSHome C:\IBM\JazzTeamServer\server\conf -updateTomcatFiles no -updateAppServerFiles no" after executing that command I got this message "Upgrade must be run with administrator rights". Even I opened the cmd as Run as a Administrator, again I got the same message. 

Any Solution...

Thanks
Kiran

0 votes



2 answers

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 This could be caused by User Account Control, a feature which makes so that, even if you have administrative rights, you don't actually have them unless you explicitly request them. There are two distinct policies governing UAC behaviour (both found in Computer settings\Windows settings\Security settings\Local policies\Security options), one for the built-in Administrator account, and another one for all other administrative users:

User Account Control: Admin Approval Mode for the built-in Administrator account (disabled by default) User Account Control: Run all administrators in Admin Approval Mode (enabled by default) What this means is: by default, the built-in Administrator account is not affected by UAC, while all other administrative users are; thus, it's possible for an administrative user (different from the built-it Administrator) to not actually have administrative rights, even if it's a member of the Administrators group.

More info -> https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/dd835564(v=ws.10)

2 votes

Comments

Hello Bartosz,


Thank you for the reply.
We disabled it, restart the system and run the command again but still the issue persist.

Krian,


What is the version you are upgrading from ? 

Bartosz,


From CLM 5.0.2 to CLM 6.0.5 

Hello,


Operating system is Windows Server 2016 Datacenter. Could there be additional settings in this O.S. 


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whenever you open the command prompt, its better to "open run as administrator".
click on start, type cmd, and then right click on cmd.exe and "run as administrator"

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Hello Manoj,


We tried opening command promt in administrator mode and run the upgrade command, unfortunately same problem persisted. 

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Question asked: Apr 26 '18, 1:59 a.m.

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Last updated: Apr 27 '18, 6:19 a.m.

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