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question asked: Mar 05 '18, 5:12 a.m.
question was seen: 1,366 times
last updated: Mar 05 '18, 5:23 a.m.

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Can I update from RTC 32 bits to RTC 64 bits ?

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Bruno Di Giandomenico (50●11●24) | asked Mar 05 '18, 5:12 a.m.

 Hello,

we have installed RTC CCM 6.0.3 in 32 bit version. We have problems in the dialog with WebSphere which is 64 bits, and it seems like the solution is to update RTC to 64 bits.
My question is whether it is possible to update the actual installation of RTC from 32 bits to 64 bits (without losing the data which has been created up to now) or if it is needed a total re-installation and loss of data.
Right now the question is pretty basic, I do not know how to express it better.
Bruno

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Ralph Schoon (63.6k●3●36●46) | answered Mar 05 '18, 5:17 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

You want to do a backup: https://jazz.net/wiki/bin/view/Deployment/BackupCLM

I don't think you need to loose any data. If you do a backup you can install the 64 bit version and restore the configuration data. This is basically the way I would proceed.  You also want to make sure your backup works for later.

Bruno Di Giandomenico selected this answer as the correct answer
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Bruno Di Giandomenico commented Mar 05 '18, 5:23 a.m.

Thank you, that was very quick.

I' ll talk to our IT on that. 

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