It's all about the answers!

Ask a question
QuestionsTagsUsersBadges
Guidelines | FAQ
Follow this question
Question details

×42,863

question asked: Jan 09 '18, 7:56 a.m.
question was seen: 523 times
last updated: Jan 09 '18, 9:09 a.m.

Related questions

DEFECT: Story points show wrong totals when features expanded

0
Peter Poliwoda (11) | asked Jan 09 '18, 7:56 a.m.

 Story points in our Rational Team Concert are adding in extra points to the totals when expending a parent feature holding some stories. Clicking around them is mixing up the totals even further. Please FIX!

Accepted answer

0
permanent link
Ralph Schoon (63.4k●3●36●46) | answered Jan 09 '18, 8:58 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Jan 09 '18, 8:59 a.m.

This is for questions and not a way to file defects. Use a PMR to file a defect or create a defect here Work Items - Change and Configuration Management .

Note: you have to provide a reproducible description, your post above will not be sufficient. There are also minimal standards that you should keep etc. provide version and other information. See How should I ask a question in the Forum if I want to receive useful answers? to learn about them as this is especially true when filing a defect or PMR.

FINALLY:

Especially with planning, my experience is that there is a lot you can do wrong in the process configuration and in using it, so it is very likely not a defect of the tool, but wrong expectation what should work and how.

For example PARENT/CHILD does NOT work across project areas. E.g. if a work item is in one project area and another is in another project area, roll up of story points won't work - but it will not tell you it does not.

Ralph Schoon selected this answer as the correct answer
Comments
Ralph Schoon commented Jan 09 '18, 9:07 a.m. | edited Jan 09 '18, 9:09 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

And another point, since your description is not very good, there is actually a feature where the story points of stories are summarized and added up (across several levels) across parent child relationships for work items in the same project, displayed this way in plans and they are also added up and displayed at Epic level where Epic actually does not have story points as an attribute at all.

It is absolutely possible to add story points to the Epic work item type (which is wrong) and get confused because the ones manually given and the ones below show strange numbers/differences. Or you don't expect the roll up and see summed up values that are not what you expect, or, as mentioned, you expect roll up but it does not show because the relationship is across project areas.

The same issues can come up if you create a custom project area process.

Your answer

Register or to post your answer.


Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.