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question asked: Aug 09 '17, 4:46 p.m.
question was seen: 981 times
last updated: Aug 10 '17, 1:16 a.m.

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Configure When RTC Sends Emails

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Bob 3 (148●15●64) | asked Aug 09 '17, 4:46 p.m.
edited Aug 09 '17, 4:47 p.m.

Is there a way to configure when RTC should and should not send e-mails? Perhaps on a workflow status basis, a per-user basis, or other basis?


I scoured the RTC settings but couldn't locate a way to configure the conditions under which e-mails are sent by RTC.
 

My colleagues are inundated with emails already and they're not excited at the prospect of lots more emails from RTC. 

Thanks in advance!

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Donald Nong (14.5k●4●14) | answered Aug 09 '17, 10:31 p.m.

If you don't want so many email notifications, you can always turn them off in your user profile.
https://jazz.net/help-dev/clm/topic/com.ibm.team.workitem.doc/topics/t_configuring_notifications_web.html

Bob 3 selected this answer as the correct answer
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Bob 3 commented Aug 10 '17, 1:16 a.m.

 Thanks for your helpful response, Donald!

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