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question asked: Feb 21 '17, 9:24 a.m.
question was seen: 1,594 times
last updated: Feb 21 '17, 9:24 a.m.

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Custom Approval Creations sending two emails to approver

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Ahmed Omair (4●11●34) | asked Feb 21 '17, 9:24 a.m.

We have created a custom approval creator using RTC extensions. The extension creates the approval smoothly however it sends out two notification with exactly same content for one approval to the user.


Following is the code for approval creation.

IContributorHandle owner= wi.getOwner(); <o:p> </o:p>

            wi =(IWorkItem) workItemServer <o:p> </o:p>

            .getAuditableCommon() <o:p> </o:p>

            .resolveAuditable(wi, IWorkItem.FULL_PROFILE, <o:p> </o:p>

                        monitor).getWorkingCopy(); <o:p> </o:p>

            <o:p> </o:p>

            IApprovalDescriptor desc = wi.getApprovals().createDescriptor("com.ibm.team.workitem.approvalType.approval", "My Approval"); <o:p> </o:p>

            IApproval app = wi.getApprovals().createApproval(desc, owner); <o:p> </o:p>

            wi.getApprovals().add(app); <o:p> </o:p>

            HashSet<String> additionalSaveParameters = new HashSet<String>(); <o:p> </o:p>

            workItemServer.saveWorkItem3(wi, null, null, additionalSaveParameters); <o:p> </o:p>


We are using RTC 4.0.7

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