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How to make Resolution truly mandatory?


Sara Willett (8612) | asked Jan 31 '17, 5:39 p.m.

 On a defect record type we have Resolution values defined.  When a user chooses a state, a set of Resolution values appear.  However the field automatically defaults to the first value in the list so it doesn't truly force the user to select from the list (unlike how other mandatory fields work in RTC).  The user can simply 'save' without selecting a value.  How can I set the field so that there is no default value and force the user to really pick from the list?


Side note: we currently have a value called "Unassigned" as the top value in the list.  So we can query when people just leave it default but then we have to re-open the work item to be able to set the field properly.  Would be much better if the field was required in the first place to users had to choose a value other than Unassigned.   

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Lily Wang (4.9k714) | answered Jan 31 '17, 7:28 p.m.

 Currently it's not possible to set the "Resolution" attribute as a blank field. There is an existing enhancement request https://jazz.net/jazz/web/projects/Rational%20Team%20Concert#action=com.ibm.team.workitem.viewWorkItem&id=392131. You may subscribe the work item to see the update.

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