Jazz Forum Welcome to the Jazz Community Forum Connect and collaborate with IBM Engineering experts and users

RTC: Menus in Internet Explorer disappear after one second

HI fellows,

I've just seen a strange phenomenon at a users workstations.
He logs into RTC and everything seems to be fine.

When he clicks on a menu like "Work Items" or "Plans" the menu expands for around one second and disappears.
It is not possible to click on "Create Defect" or something like this.

Has anyone seen this behavior and knows the solution?

greetings georg.

1 vote

Comments

Forgotten to mention the versions.
IE 11
RTC 5.0.2

if possible restore the IE settings to default. Better yet try Firefox if possible to establish its browser related or Environment related.



One answer

Permanent link

The solution in the end:

Open the Reset Internet Explorer Settings dialog box. To do this, use the following methods:

  1. Close all Internet Explorer and Explorer windows that are currently open.
  2. Start Internet Explorer.

    Note If you are running Windows 8.1 or Windows 8, start Internet Explorer from the desktop. Changing your settings will affect both Internet Explorer and Internet Explorer that you start from the desktop.
  3. On the Tools menu, tap or click Internet options. If you don't see the Tools menu, press Alt.
  4. In the Internet Options window, tap or click the Advanced tab.
  5. Tap or click Reset. If you're using Windows Internet Explorer 6, click Restore Default.

0 votes

Your answer

Register or log in to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.

Search context
Follow this question

By Email: 

Once you sign in you will be able to subscribe for any updates here.

By RSS:

Answers
Answers and Comments
Question details
× 12,033

Question asked: Nov 01 '16, 11:13 a.m.

Question was seen: 1,991 times

Last updated: Dec 15 '17, 5:34 a.m.

Confirmation Cancel Confirm