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Unable to open codereview link in IE11 on Windows 7


Gazan Khan (111) | asked Oct 27 '16, 2:21 a.m.
edited Jan 08 '17, 8:21 p.m. by David Lafreniere (4.6k7)

Unable to open codereview link from eclipse in IE11 on Windows 7. Firefox works.

Thank you!

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David Lafreniere (4.6k7) | answered Jan 08 '17, 8:21 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
edited Jan 08 '17, 8:24 p.m.

RTC Code Review needs IE11+ to operate. Note: When IE 11 is in "compatibility mode", it is essentially operating in a pre-IE11 mode. See http://www.howtogeek.com/128289/how-to-disable-compatibility-mode-in-internet-explorer

I can confirm that when using IE 11 in compatibility mode, Code Review does not work and hangs showing three loading dots in the middle of the screen (but works just fine when compatibility mode is OFF). If you open up the browser web developer tools by pressing F12 in IE 11 and go to the Console tab, you will notice that there are JavaScript exceptions such as "Object doesn't support property or method 'create'".

Please confirm this is the case, or please describe what doesn't work. Does the UI appear to hang when showing the 3 loading dots, or does it not work in some other way? Also please mention what exceptions/errors are listed in the IE web developer console view.

Michael Valenta selected this answer as the correct answer

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Ralph Schoon (58.2k23642) | answered Oct 27 '16, 7:19 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
With that little information there is no way to help. Consider approaching support.

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