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How can you change a Jazz / DOORS NG User ID including existing data attributes like modified by?


Dominik Jergus (314) | asked Oct 26 '16, 4:16 a.m.
edited Oct 26 '16, 4:58 a.m.
For various reasons Jazz or DOORS NG User IDs need to be changed from time to time, e.g. because of a typo, because of a name change (marriage) or to match with an existing ID of an LDAP system.

I found the following tech note and documentation in this forum:
https://www-304.ibm.com/support/docview.wss?uid=swg21470141
https://rsjazz.wordpress.com/2012/10/12/changing-the-jazz-user-id-using-the-rtc-plain-java-client-libraries/

When I tried it out, the ID name change basically worked and all new data was properly written with the new User ID in DOORS NG, but unfortunately for older data the attributes like "modified by" and "created by" just stayed empty. I hoped to reindex and restart the server would maybe remedy the problem, but so far I was out of luck?

Is there any way, of how I could also modify already existing data attributes like "modified by", etc. which are related to the old User ID?

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Ralph Schoon (63.5k33646) | answered Oct 26 '16, 5:02 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Oct 26 '16, 5:06 a.m.
As nothing really changes (the ID is only an external ID and internally a non changing UUID is used) all the related data should show the correct user. If not: the blog post https://rsjazz.wordpress.com/2012/10/12/changing-the-jazz-user-id-using-the-rtc-plain-java-client-libraries/ mentions: 

Note: In Doors Next Generation there is an issue with renaming the users. The data will still show the old user name after they where successfully renamed. Please see this link for more information and how to fix it.

If this does not solve the issue, I would create a defect or contact support. Changing the ID should work that way.
Dominik Jergus selected this answer as the correct answer

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Dominik Jergus commented Oct 26 '16, 6:48 a.m. | edited Oct 26 '16, 6:49 a.m.

Thanks Ralph, I tried again in a bigger test and now after stopping, re-indexing and re-starting the server the ID change worked fine. The "Modified by" and "Created By" attributes in a module are not empty anymore and carry the correct Name of the new User ID. Now only the module itself hast still an empty "Modified By" or the "Created By" attribute? Weired? I will test a bit further. By the way, I tested with 6.0.3-RC1 on Windows 7.


Ralph Schoon commented Oct 26 '16, 6:52 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

I would consider a defect for the module display, Dominik.


Dominik Jergus commented Oct 26 '16, 10:10 a.m. | edited Oct 26 '16, 10:10 a.m.

As it did not fully work as expected, I opened the following defect as advised:
https://jazz.net/jazz03/web/projects/Requirements%20Management#action=com.ibm.team.workitem.viewWorkItem&id=110633

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