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question asked: Sep 28 '16, 2:56 p.m.
question was seen: 1,736 times
last updated: Sep 29 '16, 4:25 a.m.

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RTC 4.x.x migration to RTC 6.0.2

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Ernesto Ramirez (13●10●18) | asked Sep 28 '16, 2:56 p.m.
 Hi

We have received a request to migrate Workitems from a RTC 4.0.2 to a new RTC 6.0.2

As I know there are some available but not supported tools to do the job.

Could you provide some advice?

Thanks.

3 answers

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Lily Wang (4.9k●7●14) | answered Sep 29 '16, 3:26 a.m.
For the tool you mentioned in your question, do you mean https://jazz.net/wiki/bin/view/Main/BulkMoveWorkItemsBetweenProjectAreasInRTC4 ?
This tool is provided "as-is" and has to be deployed in the exact version it was built for. 

The discussion here provide a workaround. But your new RTC server is 6.0.2 and it's not possible to connect to the server using a RTC 4.0.x client. So the tool can not be used in your case.

To migrate the work items, you may consider export the work items to a csv file and import the file to the new server. However you will lost the work item's history information.
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Miguel Tomico (500●14●23) | answered Sep 29 '16, 4:11 a.m.

Ernesto,

Someone does not 'migrate work items'.

Environments are migrated from one version to a newer one.

If you want to copy work items accross different RTC instances and different versions, the easiest way is exporting/importing via CSV.

Comments
Ralph Schoon commented Sep 29 '16, 4:25 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

There are no additional migration tools available to the public. There is an IBM Service that can potentially increase what can be copied, but as far as I know that requires the servers to be on the same version.

https://rsjazz.wordpress.com/2015/11/03/a-rtc-workitem-command-line-version-3-0/ provides some means that you can look at and use as starting point. It comes with code and you might have to.

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June Boston (194●30●38) | answered Sep 28 '16, 4:02 p.m.
If you just have the one RTC environment:

A) You could upgrade the entire environment, first to RTC 5 and then to 6.

If you're talking about a second RTC environment:

B) You could export them as XML and import them to the new environment, you'd lose traceability though

C) You could copy the environment and use DNS/host files to keep it running thinking it's the real one, upgrade through 5 to 6, then export the project with work items as a template and put it into the other environment.
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Ernesto Ramirez commented Sep 28 '16, 5:04 p.m.

  Thanks.


It's a different server.

Users have a Project area in a shared environment. They want to migrate workitems to a new environment.

Regards.

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