How to create a report which reports reopened defects per day within a time interval
What is the best method for creating a report that details the number of reopened defect per day for a specific time interval i.e. historical reporting of reopened defects? I have seen reference to Rational Insight for this type of reporting but am wondering is Insight suitable for downloading to a laptop or is it intended for more distributed use?
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One answer
Deployment of Insight ( or IBM Cognos BI with ALM Connector ) is not a simple process and requires knowledge that should be known only to the administrators of the jazz repositories (i.e. database names, database server names, database Id and database password ) as well as an adequate machine to host the application.
If you have RTC ( v5 or later ) the Jazz Report Builder ought to be available to you. There is historical data avaliable and a few pre-defined reports ( example: Average Time in State ) that might make a good starting point. If Insight, RRDI or Cognos BI w/ALM Connector are deployed, they would be accessible under the WebUI Reports menu ( menu item: Using Cognos ). There is documentation of the report dictionary in the Reference section of the RTC,RQM, etc Knowlege Center. Comments Thanks for the clarification of how Insight is used.
Kevin Ramer
commented Sep 07 '16, 4:53 p.m.
It might be that Reopen is an action, not a status ( by default it is ) which results in the work item returning to whatever the initial state might be. I found an Reopen transition on Task which takes the work item back to In Progress ( not New ). Also there are state groups on the work flow that "bucket" Open vs Closed. Open may contain multiple status values ( New, In Progress, Reopened [ I found this status on Defect work flow ] ) and the ETL may collapse multiple status into Open / Closed.
Hi Kevin,
Hi Kevin -
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