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Error while Starting RTC tomcat server


Akshay Panchakshari (37113) | asked Jun 17 '16, 2:48 a.m.

Hi All,

I am following this pdf IBM Rational Team Concert 4.x Extensibility. I have downloaded zip for JTS and simply  extracted it to C:\RTC40Dev\installs\JazzTeamServer. I can see the server starts but with few exceptions. I am getting below error while starting the server -->

Jun 17, 2016 11:43:39 AM org.apache.catalina.startup.Catalina load
INFO: Initialization processed in 1027 ms
Jun 17, 2016 11:43:39 AM org.apache.catalina.core.StandardService startInternal
INFO: Starting service Catalina
Jun 17, 2016 11:43:39 AM org.apache.catalina.core.StandardEngine startInternal
INFO: Starting Servlet Engine: Apache Tomcat/7.0.32
Jun 17, 2016 11:43:39 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\RTC4.0.3\installs\JazzTeamServer\serv
er\tomcat\webapps\admin.war
Jun 17, 2016 11:43:50 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\RTC4.0.3\installs\JazzTeamServer\serv
er\tomcat\webapps\ccm.war
Jun 17, 2016 11:45:37 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\RTC4.0.3\installs\JazzTeamServer\serv
er\tomcat\webapps\clmhelp.war
Jun 17, 2016 11:47:50 AM org.apache.catalina.startup.HostConfig deployWAR
INFO: Deploying web application archive C:\RTC4.0.3\installs\JazzTeamServer\serv
er\tomcat\webapps\jts.war
java.net.UnknownHostException: pic.dhe.ibm.com
        at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:225)
        at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:377)
        at java.net.Socket.connect(Socket.java:539)
        at java.net.Socket.connect(Socket.java:488)
        at sun.net.NetworkClient.doConnect(NetworkClient.java:175)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:424)
        at sun.net.www.http.HttpClient.openServer(HttpClient.java:538)
        at sun.net.www.http.HttpClient.<init>(HttpClient.java:221)
        at sun.net.www.http.HttpClient.New(HttpClient.java:304)
        at sun.net.www.http.HttpClient.New(HttpClient.java:323)
        at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(HttpURLC
onnection.java:999)
        at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConne
ction.java:935)
        at sun.net.www.protocol.http.HttpURLConnection.connect(HttpURLConnection
.java:853)
        at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLCon
nection.java:1207)
        at java.net.URL.openStream(URL.java:1022)
        at com.ibm.ccl.ut.help.info.entry.NavTree.categorizeTocXML(NavTree.java:
245)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:60)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:37)
        at java.lang.reflect.Method.invoke(Method.java:611)
        at com.ibm.ccl.ut.help.info.IndexThread.run(IndexThread.java:105)
Jun 17, 2016 11:52:56 AM org.apache.catalina.startup.HostConfig deployDirectory
INFO: Deploying web application directory C:\RTC4.0.3\installs\JazzTeamServer\se
rver\tomcat\webapps\ROOT
Jun 17, 2016 11:52:56 AM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-9080"]
Jun 17, 2016 11:52:56 AM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["http-bio-9443"]
Jun 17, 2016 11:52:56 AM org.apache.coyote.AbstractProtocol start
INFO: Starting ProtocolHandler ["ajp-bio-9009"]
Jun 17, 2016 11:52:56 AM org.apache.catalina.startup.Catalina start
INFO: Server startup in 557412 ms

Please guide me on the exception.

Thank you

Akshay P.

One answer



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Ralph Schoon (59.5k23642) | answered Jun 17 '16, 3:12 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
edited Jun 17 '16, 3:13 a.m.
I have never see an error like that and I have run the extensions workshop with almost all versions. Why would it try to connect to pic.dhe.ibm.com anyway?

This is the source for the workshop: https://jazz.net/library/article/1000

Comments
Kevin Ramer commented Jun 17 '16, 8:25 a.m.

pic.dhe.ibm.com is home to lots of documentation, including at one time that of RTC ( according to my browser history ).   It is not an IBM Internal only host.



Ralph Schoon commented Jun 17 '16, 8:31 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER

I still don't understand why it would error out if the host is not found. But if the development client is not connected to the internet, you could try to connect it for the first start. I still don't see why that should be an issue. I am just almost always connected, so  I can't say.

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