It's all about the answers!

Ask a question

Unable to create WIS using Task Template in RTC

swapna das (3324872) | asked Oct 12 '15, 9:16 a.m.
 HI Team,
   We have provided Create WIs permission to the role . We create a task template.
While trying to create WIs using the template , we are getting the below error.

The work items were not created. Details: CRJAZ6053E The 'Save Work Item' operation cannot be completed. Permission is required to complete the operation.

We are using RTC 5.0.1. Only for a particular role we are getting the error but Tool Admins can able to create WIS using the task template

One answer

permanent link
Matt Muller (59813674) | answered Oct 12 '15, 9:21 a.m.


Suggest you look at the detailed permission model for Teams for each work item type..

You may find that "the role" can create work items - but in the details that work item Type is not listed/Checked

Just a suggestion.


Matt Muller

Your answer

Register or to post your answer.

Dashboards and work items are no longer publicly available, so some links may be invalid. We now provide similar information through other means. Learn more here.