Issues migrating a repository

Hi sunilperla,

A customer ran into something similar. Can you make sure you started with
the right teamserver. properties file in the <serverinstalldir>/conf/jazz
directory.
You might have to copy the template teamserver.db2........properties to teamserver.properties
and manually edit the db2 connection properties. That was one thing that
helped in the said case. After the customer did that the setup whent through
smoothly.

Ralph

Trying to upgrade from RTC 1.0.1 Std Ed to RTC 2.0 Std Ed. Followed
the upgrade procedure and realized that the db migration is missing
from the migration document. Followed the procedure from InfoCenter on
migrating db using repotools export and import.

Though there were no errors encountered in the process, I am not able
to connect to the upgraded db from upgraded 2.0 Std install. Browsing
to /jazz/admin gives this:

Repository services are not available on the server.
Provision the server to install the repository components or check
the provision status for possible provisioning
failures.
I am not able to browse to /jazz/setup - throws the following error:
Error 404: ProxyServlet: /jazz/setup

Appreciate your help.

Thanks
Sunil

Ralph
mailto:ralph.schoon@de.ibm.com

Trying to upgrade from RTC 1.0.1 Std Ed to RTC 2.0 Std Ed. Followed the upgrade procedure and realized that the db migration is missing from the migration document. Followed the procedure from InfoCenter on migrating db using repotools export and import.

Though there were no errors encountered in the process, I am not able to connect to the upgraded db from upgraded 2.0 Std install. Browsing to /jazz/admin gives this:

Repository services are not available on the server. Provision the server to install the repository components or check the provision status for possible provisioning failures.

I am not able to browse to /jazz/setup - throws the following error:
Error 404: ProxyServlet: /jazz/setup

Appreciate your help.

Thanks
Sunil

Hi Sunil

So the migration docs should talk about doing three things:

1) Migrate your data
2) Update your server
3) Update your clients

Sounds like you are stuck on the migrate the server bit.

What app server are you using? If it is WAS, you need to install the jazz app on the WAS server. It sounds like this has not happened (or not happened properly)

regards

anthony

Yes, I have the correct settings in teamserver.properties files. I am able to connect if its a blank db and run the repotools -createTables. I see this issue only with migrated database.

Thanks
Sunil

Hi sunilperla,

A customer ran into something similar. Can you make sure you started with
the right teamserver. properties file in the <serverinstalldir>/conf/jazz
directory.
You might have to copy the template teamserver.db2........properties to teamserver.properties
and manually edit the db2 connection properties. That was one thing that
helped in the said case. After the customer did that the setup whent through
smoothly.

Ralph

Trying to upgrade from RTC 1.0.1 Std Ed to RTC 2.0 Std Ed. Followed
the upgrade procedure and realized that the db migration is missing
from the migration document. Followed the procedure from InfoCenter on
migrating db using repotools export and import.

Though there were no errors encountered in the process, I am not able
to connect to the upgraded db from upgraded 2.0 Std install. Browsing
to /jazz/admin gives this:

Repository services are not available on the server.
Provision the server to install the repository components or check
the provision status for possible provisioning
failures.
I am not able to browse to /jazz/setup - throws the following error:
Error 404: ProxyServlet: /jazz/setup

Appreciate your help.

Thanks
Sunil

Ralph
mailto:ralph.schoon@de.ibm.com

Hi Anthony,

Yes, I feel the migration documentation is incomplete.

I migrated data using repotools export and import as mentioned above.
I migrated the server using IBM installation manager from 1.0.1 Std Ed to 2.0 Std Ed

I am not using any thick client here. I tried accessing these using webclient (both IE and Firefox).

I use WAS 6.1.0.25 with the recommended fixes.

I have multiple WAS profiles that are configured for different RTC instances. Also, my 1.0.1 instance and the 2.0 Ent Ed work fine on the same server.

RTC 1.0.1 Std Ed with about 5+ GB of db2 db.
RTC 2.0 Ent Ed with a blank db.

All on 64-bit platforms.

Are there any steps to be performed from the thick client that I am missing?

Thanks
Sunil

Trying to upgrade from RTC 1.0.1 Std Ed to RTC 2.0 Std Ed. Followed the upgrade procedure and realized that the db migration is missing from the migration document. Followed the procedure from InfoCenter on migrating db using repotools export and import.

Though there were no errors encountered in the process, I am not able to connect to the upgraded db from upgraded 2.0 Std install. Browsing to /jazz/admin gives this:

Repository services are not available on the server. Provision the server to install the repository components or check the provision status for possible provisioning failures.

I am not able to browse to /jazz/setup - throws the following error:
Error 404: ProxyServlet: /jazz/setup

Appreciate your help.

Thanks
Sunil

Hi Sunil

So the migration docs should talk about doing three things:

1) Migrate your data
2) Update your server
3) Update your clients

Sounds like you are stuck on the migrate the server bit.

What app server are you using? If it is WAS, you need to install the jazz app on the WAS server. It sounds like this has not happened (or not happened properly)

regards

anthony

I'm having the same issue now. I tried the solutions mentioned here, but doesn't work. Is there any solutions?

Trying to upgrade from RTC 1.0.1 Std Ed to RTC 2.0 Std Ed. Followed the upgrade procedure and realized that the db migration is missing from the migration document. Followed the procedure from InfoCenter on migrating db using repotools export and import.

Though there were no errors encountered in the process, I am not able to connect to the upgraded db from upgraded 2.0 Std install. Browsing to /jazz/admin gives this:

Repository services are not available on the server. Provision the server to install the repository components or check the provision status for possible provisioning failures.

I am not able to browse to /jazz/setup - throws the following error:
Error 404: ProxyServlet: /jazz/setup

Appreciate your help.

Thanks
Sunil

Could you provide more information? Do you see the proxy error or some other issue with migration?

You may want to check if you created all 3 WAS custom properties. Also, make sure there are no spaces in the path.

Thanks
Sunil

how did you figure out this error? I am getting at RQM migration. I tried all what you guys talking. Still having issue. Pls let me know.

I have seen this in couple of instances:

1. Adding all 3 custom JVM properties in WAS resolved it for me.
2. If its on windows, removing any spaces in the JAZZ_HOME path should help.
3. Once there was a typo in "file:///xyz" path for JAZZ_HOME custom property. I missed one "/".

Thanks
Sunil

I have the same error with a new installation of Jazz on DB2 and WebSphere 6.1, Windows. I followed the descriptions in the tech tip (http://jazz.net/library/techtip/321) but it don't work.

I get no jazz.log, only the following errors in the StdOut.log of WAS:

00000024 SystemOut O 15:51:41,795 ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil - While fetching the root services document from "https://localhost:9443/jazz/rootservices" a "404" HTTP status code was recieved
00000024 SystemOut O 15:51:41,827 ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil - While fetching the root services document from "https://localhost:9443/jazz/rootservices" a "404" HTTP status code was recieved
00000024 SystemOut O 15:51:42,030 ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil - While fetching the root services document from "https://localhost:9443/jazz/rootservices" a "404" HTTP status code was recieved
00000024 SystemOut O 15:51:42,123 ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil - While fetching the root services document from "https://localhost:9443/jazz/rootservices" a "404" HTTP status code was recieved
00000025 SystemOut O 15:51:42,155 ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil - While fetching the root services document from "https://localhost:9443/jazz/rootservices" a "404" HTTP status code was recieved
00000025 SystemOut O 15:51:42,186 ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil - While fetching the root services document from "https://localhost:9443/jazz/rootservices" a "404" HTTP status code was recieved
00000025 SystemOut O 15:51:42,217 ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil - While fetching the root services document from "https://localhost:9443/jazz/rootservices" a "404" HTTP status code was recieved
00000025 SystemOut O 15:51:42,233 ERROR .ibm.team.jfs.app.discovery.utils.RootServicesUtil - While fetching the root services document from "https://localhost:9443/jazz/rootservices" a "404" HTTP status code was recieved

In addition to these points, I fixed the issue by cleaning the temporary files of the application server. for example, all files under below two directories:

...\IBM\WebSphere\AppServer\profiles\AppSrv01\wstemp\
...\IBM\WebSphere\AppServer\profiles\AppSrv01\temp\*Node01\server1\jazz_war\

I have seen this in couple of instances:

1. Adding all 3 custom JVM properties in WAS resolved it for me.
2. If its on windows, removing any spaces in the JAZZ_HOME path should help.
3. Once there was a typo in "file:///xyz" path for JAZZ_HOME custom property. I missed one "/".

Thanks
Sunil