Getting Invalid path to authentication servlet.: / when try to login to /ccm
I have seen several similar posts but none seem to answer the question, or address my circumstances. Or perhaps I just did not understand the answers correctly. So I am posting again with more details.
I am running Jazz, RTC all on iseries with websphere, , not using LDAP, User is in the correct user profile group (JAZZADMINS), User in JTS with active licenses. Running RTC 6.0, WAS 8.5.5. Was also getting on prior versions of RTC. . Have tried both Chrome and Firefox with same results. Tried the keep hitting 'refresh' suggestion - did not help the URL we are using was working before, and has been verified as correct. Occasionally it does work correctly. Enter the correct URL server:port/ccm , get the JAZZ login page, enter credentials, then get the error. with the url listed as <server:port>/ccm/auth/ Can log in correctly if go to <server:port>/jts and then navigate to CCM. If open the web UI from the Eclipse client (using same URL) it appears to always work. Does anyone have any specific solution to this? It is particularly annoying to not be able to go directly to the CCM web UI. |
2 answers
Opened a PMR as suggested.
Comments
Melissa Weaver
commented Oct 05 '15, 1:53 p.m.
After more research by all, it looks like it has to do with firewalls and VPN's and how they resolve the dns names. Thank you all for your help
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add the JTS host info into your local host file to make the host name visible to your browser.
Comments
Melissa Weaver
commented Dec 01 '15, 10:56 a.m.
Thank you. We had already done that. Seems to be an issue with our VPN's and firewalls.
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Comments
Hi Mel, unfortunately I don't have an instant solution.
Thanks Sean. Yes I am using IBM i userprofile authentication. I tried upper-casing and got the same issue.
Could you open a PMR?