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question asked: Aug 10 '15, 6:22 p.m.
question was seen: 2,902 times
last updated: Aug 12 '15, 8:05 a.m.

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Why does my custom BIRT report open a new tab when viewed in RTC?

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James Palmer (33●4●9) | asked Aug 10 '15, 6:22 p.m.
I am new to BIRT.  I'm using RTC 5.0.2 with BIRT 3.2.23.  I have to modify the BIRT report xml to say 3.2.22 to allow it to be opened at all in RTC.  I created a simple report that is a stacked bar chart of work items by priority per month. When I try and open the report, it spawns a new tab to open the .svg in.  The same thing happens if I try to create a widget using that report.  How do I get the chart to show up within RTC, either in the report window, or on the dashboard in the widget?

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Donald Nong (14.5k●4●14) | answered Aug 12 '15, 1:09 a.m.
edited Aug 12 '15, 1:12 a.m.
It appears to be a known issue, and the "solution" is to use the PNG format (all built-in reports with charts use the PNG format).
https://jazz.net/forum/questions/48942/birt-on-rtc-30-missing-image-display-plugin
https://jazz.net/forum/questions/109449/birt-report-can-not-show-after-deploy-it-into-rtc

In other words, SVG is not supported. In fact, even though the SVG content is correctly generated, the "Content-Type" is set to "application/octet-stream" (attachment), rather than "image/svg+xml" for the browser to recognize it.
James Palmer selected this answer as the correct answer
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James Palmer commented Aug 12 '15, 8:05 a.m.

You are a genius!! That worked!!

 I know I tried a couple of the other formats... must have missed the PNG format. 

Thanks again for the quick, and very helpful response!

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Donald Nong (14.5k●4●14) | answered Aug 10 '15, 10:36 p.m.
As far as I know, the "officially" supported version of BIRT is 2.6.2 for RTC 5.0.2. Not sure whether your issue is due to version incompatibility.
http://www-01.ibm.com/support/knowledgecenter/SSYMRC_5.0.2/com.ibm.team.reports.doc/topics/t_ccm_install_birt.html
https://jazz.net/forum/questions/165796/which-birt-version-to-use-with-clm-502
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James Palmer commented Aug 11 '15, 10:06 a.m.

Thanks for the info... I will install the "officially" supported version and try again... I'll let you know if that was the problem.

James Palmer commented Aug 11 '15, 3:41 p.m.

So, I tried this out once I got the correct version of BIRT installed... I get the same problem. My report is just a simple chart, "bare" on the page with 3 report parameters... any other ideas?

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