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Getting error when importing test cases from xml into RQM - "Server Response was not properly formatted"

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Donna Phillips
(11●1●1) Jul 27 '15, 3:59 p.m.
Using the samples provided by the RQM ExcelImporter Utility, I am unsuccessful in importing test cases into the JKE Banking project.  Verified user had correct permissions.  I have not been able to locate anything on the forum about this error.  Can you help?

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Don Yang
Jul 27 '15, 7:22 p.m.
Hi, Donna Please provide version of RQM, RQMExcelImporter, Excel and which samples you tried to import with utility. My understanding is that the samples provided are xls/cfg files and you can import directly into RQM. I am not sure what you mean "importing test cases from xml into RQM", where did you get the xml file? By exporting the sample to file first? Thanks

Donald Nong
Jul 27 '15, 9:49 p.m.
The ExcelImporter utilizes the reportable REST API to create test artifacts in RQM server, and it's expected that the request and response contents are in XML format. If for some reason, the RQM server responds with something different, for example, an error message in HTML format, the ExcelImporter will not recognize it. If you have some ways, such as network tracing, to capture the response from the server, you will understand what's going on. At the very least, you can check the qm.log file to see if the server did report an error there. I would suggest you open a ticket with Support to get it investigated.

Donna Phillips
Sep 26 '15, 6:28 p.m.
7/30/2015 4:01:22 PM: Server returned code BadRequest 7/30/2015 4:01:22 PM: Error sending to server TestPlan_with_TestCases_001_linked_to_requirement_001_Acme_Hammers_1.xml of type testplan 7/30/2015 4:01:22 PM: Bad Request 7/30/2015 4:01:22 PM: ERROR: <Unknown Caller Context>: ExcelExportRepositoryDialog: Error saving to url https://rcd.ics.iconectiv.com:9443/qm of type testplan 7/30/2015 4:01:22 PM: ERROR: <Unknown Caller Context>: With description: Bad Request with message 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7/30/2015 4:01:22 PM: finished writing artifacts 7/30/2015 4:01:22 PM: INFO: <Unknown Caller Context>: Exporting completed with 11 failures!

2 answers
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Donald Nong
(14.5k●6●14) Jul 30 '15, 9:02 p.m.
The error was hidden so deep in the heaps of words.
An error response was received from the Jazz Team Server. Status=400.  Message: CRJAZ1848E To perform the "com.ibm.rqm.api.xml.import" operation, the user (userid="bob") must have one of the following licenses that are installed on the server: Quality Professional, Quality Professional-Token, Practitioner. The server administrator can assign licenses.
Assign the license as suggested and you should be good to go.

1 vote

Comments
Don Yang
Jul 31 '15, 2:14 a.m.
well spot on.

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Reshma Ratnani
JAZZ DEVELOPER (1.1k●1) Jul 30 '15, 8:29 a.m.
Hi Donna,

Check the debug log file of ExcelImporter utility. Default location for log file is ( C:\Documents and Settings\<USER>\Application Data\Mso2Rqm\Mso2Rqm_Debug.log )

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Question asked: Jul 27 '15, 3:59 p.m.

Question was seen: 3,785 times

Last updated: Sep 26 '15, 6:28 p.m.

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