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question asked: Jul 20 '15, 2:03 a.m.
question was seen: 1,909 times
last updated: Jul 21 '15, 2:41 p.m.

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RQMExcelImporter Validate credentails error

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Leesen Padayachee (99●16●95) | asked Jul 20 '15, 2:03 a.m.
 Hi

I have CLM 6.0 installed, and RQMExcelImporter ver 6. I cannot get past the validate credentials stage on excel, error says: " Invalid server, user name, or password! ". This previously worked on the same laptop with CLM 5.0.2 using RQMExcelImporter ver 5. 

The only change now is that the client has requested Jazz URI to be unsecured, so the the link is http://client domain:9080/qm.

Could the unsecure Jazz URI be causing the validation error?

Thanks

Leesen

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Mehul Patel (954●5) | answered Jul 21 '15, 2:41 p.m.
FORUM MODERATOR
 Leesen,

I've unsecure setup and could successfully perform the authentication as well as import artifacts to RQM.

Did you check log file or Mso2Rqm_Debug.log file, if it captures some more details about the failure?

Regards,
Mehul

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