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How to configure RQM to do not convert "latin signs" in Special Characters when generating Excel Reports?

When writing Test Cases using Excel Spreadsheet, some test names was written using "latin signs", for example, "ã, ó, ê, etc...". The CLM import is OK and the Test Cases appear correclty on the tool. But, when I generate the Excel report, this "latin signs" is converted in special characters, for example:

ORIGINAL NAME: NON-KERNEL_BILLING_Facturación_PP. Mi PYME_Verify file integrity
AFTER CREATING REPORT: NON-KERNEL_BILLING_Facturación_PP. Mi PYME_Verify file integrity

How to configure it to keep the original name?




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 Dalton
What version of QM are you currently using?
I tried this in 5.0.2 iFix006 using the example noted in your question; the export (Download to csv option) worked as expected (see the embedded screenshot

screenshot

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 Thanks, Mr Masrof


The version I´m using is:
Version 5.0.2

Build:
I20141031_1744

Patch Active:
iFIX006



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@amasrof
Hi, my client uses 6.0.2 iFix005 and is facing exactly the same issue with Latin chars...
How did you handled that ?

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Question asked: Jul 15 '15, 10:36 a.m.

Question was seen: 3,028 times

Last updated: Dec 08 '16, 3:41 p.m.

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