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question asked: Jul 15 '15, 9:15 a.m.
question was seen: 2,480 times
last updated: Jul 28 '15, 2:21 p.m.

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Error during upload *.ppt file

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Svetlana Corelenchtein (11●1) | asked Jul 15 '15, 9:15 a.m.
 Hi,

I need help and may be somebody faced with the same problem.
I got follow error during upload of *.ppt file:

Error uploading file: CRJAZ1036E. The following content could not saved: StoredContent(_wSegQCryEeWzY5aFaDhYig, application/vnd.openxmlformats-officedocument.presentationml.presentation, 924800, None, HashCode(0x64d6e230))

Thanks in advance and Best Regards,

Sveta

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Abraham Sweiss commented Jul 15 '15, 9:39 a.m.

hi Sveta,

1. Which product and which version is being used
2. If RTC, is the file being saved to a workitem or being checked in
3. WHich client is being used.  If a browser, does this issue occur in other browsers
4. How large is the file
5. Is a web server in the topology
-Abraham

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Glenn Bardwell (586●2●15●27) | answered Jul 28 '15, 2:21 p.m.
JAZZ DEVELOPER
There should be more information in the application log file (e.g. ccm.log). Look for the text above, and SQLException  or ContentStorageException. The code is trying to execute an SQL insert statement and failing.

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