RTC integration with IHS8 (IBM)
we are trying to integrate the RTC through IHS webServer which is internet facing server and want to mask the details of RTC application deployed on WAS8 our public url is https://engin-daimler.com/ccm and will do proxy pass to https://jazz.example.com:9443/ccm we are getting Certificate validation error during handshake, last PKIX/RFC3280 certificate validation error was GSKVAL_ERROR_NO_CHAIN_BUILT [22.11.7.88:9443 -> 11.61.13.254:42869] [12:44:53.375818] could you please provide the documentation link for complete step by step procedure to integrate RTC with IHS 8 and which include certicate adding between these two servers
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One answer
Ralph Schoon (63.3k●3●36●46)
| answered Jul 03 '15, 7:25 a.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER edited Jul 03 '15, 7:28 a.m.
There is no integration between RTC and IHS. For all I know it is only IHS that talks to WebSphere. The CLM applications don't know anything about IHS, they "Think" they are located at the URI root the IHS hosts, which leads me to think your configuration is wrong.
If you have an IHS with the URI https://engin-daimler.com/ the CLM application have to be set up with this URI e.g. https://engin-daimler.com/ccm . they can not be set up with https://jazz.example.com:9443/ccm. This will never work. You have to set up the application with the public URI it is supposed to have in the beginning. That URI can not change. If you have set RTC up to https://jazz.example.com:9443/ccm and JTS to https://jazz.example.com:9443/jts, you have to set up the IHS with the URI https://jazz.example.com:9443/ . Please consider making yourself familiar with the Deployment Wiki. Start here: https://jazz.net/wiki/bin/view/Deployment/DeploymentInstallingUpgradingAndMigrating For more information also see: https://www.google.com/search?q=IHS+site:jazz.net Especially: https://jazz.net/wiki/bin/view/Deployment/DeploymentPlanningAndDesign https://jazz.net/wiki/bin/view/Deployment/RecommendedCLMDeploymentTopologies5 https://jazz.net/wiki/bin/view/Deployment/DeploymentAdminstering https://jazz.net/wiki/bin/view/Deployment/ConfiguringAndTuningIBMHTTPServer https://jazz.net/library/article/1192 https://jazz.net/library/article/1066 https://jazz.net/library/article/745 also https://www.google.com/search?q=certificate+site:jazz.net Cartificates https://jazz.net/library/article/606 https://jazz.net/help-dev/clm/index.jsp?re=1&topic=/com.ibm.jazz.install.doc/topics/t_import_was_cert_to_http_server.html&scope=null Public URI: https://www.google.com/search?q=change+public+URI+site:jazz.net https://jazz.net/wiki/bin/view/Deployment/YouCantChangeThePublicURI https://jazz.net/library/article/749 consider to do an enterprise deployment with the correct public URI in the beginning, Otherwise get in contact with support. |
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The error is shown as the "common error" in one of the articles that Ralph provided. Do follow Ralph's advise and get familiar with those articles.
https://jazz.net/library/article/1066