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RTC CQ Connector - In Bound Sync Only (RTC to CQ)


Thomas Loeber (62237750) | asked Jun 22 '09, 2:22 p.m.
JAZZ DEVELOPER
I'm looking into utilizing the CQ RTC Connector to perform RTC to CQ syncs only. We have a need to consolidate enhancement work items from different tracking systems (RTC and CQ included) into a single CQ system for reporting purposes. The teams would continue to work in their respective tracking systems and periodic syncing from those systems would happen which would update stateless records in this target CQ System. Can the CQ Connector be configured to only sync in one direction, that being from RTC to CQ? The intent being that new Jazz/RTC work items (filter via a query) would cause new CQ stateless records to be created and and then those stateless records would be updated as their RTC counter records are updated.

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Geoffrey Clemm (30.1k23035) | answered Jun 22 '09, 2:47 p.m.
FORUM ADMINISTRATOR / FORUM MODERATOR / JAZZ DEVELOPER
What did you want to have happen if the CQ stateless records were
modified directly by a CQ user? If the answer is "that won't happen",
then you just use the regular CQ Connector.

Cheers,
Geoff

thloeber wrote:
I'm looking into utilizing the CQ RTC Connector to perform RTC to CQ
syncs only. We have a need to consolidate enhancement work items
from different tracking systems (RTC and CQ included) into a single
CQ system for reporting purposes. The teams would continue to work in
their respective tracking systems and periodic syncing from those
systems would happen which would update stateless records in this
target CQ System. Can the CQ Connector be configured to only sync in
one direction, that being from RTC to CQ? The intent being that new
Jazz/RTC work items (filter via a query) would cause new CQ stateless
records to be created and and then those stateless records would be
updated as their RTC counter records are updated.

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John Vasta (2.6k15) | answered Jun 22 '09, 3:30 p.m.
FORUM MODERATOR / JAZZ DEVELOPER
One way to keep CQ changes from being applied to work items is to set the synchronization direction for all the property mappings in your synchronization rules to "Out" only. This is a bit inefficient, since the data will still be sent from CQ to RTC, but it just won't be applied to any work items. Another thing you can do is specify queries in CQ that do not select any records (these are known as "filter queries", and are normally used to subset the records that are synchronized to RTC).

Note that you cannot specify a query that determines which work items get selected for synchronization to CQ, as your post seems to imply. All you can do is scope by team area.

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Thomas Loeber (62237750) | answered Jun 22 '09, 4:01 p.m.
JAZZ DEVELOPER
Thanks John. Since I do need to filter the work items from RTC behind just sub-setting a team, it looks like the CQ connector won't of much use to my task.

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