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JTS rebuildTextIndices error: CRJAZ8240W: Index Directory not found or not existing

Mike Shkolnik (9809161143) | asked Feb 17 '15, 6:28 p.m.
edited Feb 19 '15, 11:06 a.m. by Jennifer Cianchetta-Riordan (2512)
I run:
./ -rebuildTextIndices

Part of the log shows:
Running pre-rebuild index for "Fulltext"...
CRJAZ8240W: Index Directory not found or not existing (/opt/app/jazz502/server/conf/jts/indices/workitemindex/_AeOXkX7WEeKsjNfUFFm_JQ)

At the end it says the indexes were rebuilt successfully, but the folder /opt/app/jazz502/server/conf/jts/indices/workitemindex is empty after completion. Any idea how to fix this?

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Ralph Schoon (63.3k33646) | answered Feb 19 '15, 5:28 a.m.
Please check the for entries with infix/postfix indices/index
Make sure the entry shows an absolute path and the folder exists and the application has access. 

There might be multiple entries. Dependent on the version of the tools, JTS actually might not need a work item index, as, I believe, that should be in the CCM responsibility.

Mike Shkolnik commented Feb 23 '15, 3:46 p.m.

jts includes the following two lines:

I don't know where _AeOXkX7WEeKsjNfUFFm_JQ is coming from.

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