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RTC Client hyperlink hovers not working in work items?

I'm using RTC Client 5.0.  This morning, hyperlinks and hyperlink hovers stopped working for me in work items.

My error log shows the following....
Plug-in com.ibm.xtools.modeler.ui.jazz was unable to load class com.ibm.xtools.modeler.ui.jazz.internal.handlers.ModelerHyperlinkHandler.

org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter$TerminatingClassNotFoundException: An error occurred while automatically activating bundle com.ibm.xtools.modeler.ui.jazz (2965).
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(Unknown Source)
at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(Unknown Source)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.findLocalClass(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.findLocalClass(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(Unknown Source)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.loadClass(Unknown Source)
at org.eclipse.osgi.framework.internal.core.BundleHost.loadClass(Unknown Source)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.loadClass(Unknown Source)
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.createExecutableExtension(Unknown Source)
at org.eclipse.core.internal.registry.ExtensionRegistry.createExecutableExtension(Unknown Source)
at org.eclipse.core.internal.registry.ConfigurationElement.createExecutableExtension(Unknown Source)
at org.eclipse.core.internal.registry.ConfigurationElementHandle.createExecutableExtension(Unknown Source)
at com.ibm.team.foundation.rcp.core.internal.HyperlinkHandlerRegistry.<init>(Unknown Source)
at com.ibm.team.foundation.rcp.core.internal.HyperlinkHandlerRegistry.getDefault(Unknown Source)
at com.ibm.team.foundation.rcp.core.hyperlinks.Hyperlinks.create(Unknown Source)
at com.ibm.team.foundation.rcp.core.hyperlinks.Hyperlinks.createHyperlink(Unknown Source)
at com.ibm.team.workitem.ide.ui.internal.editor.part.DiscussionPart.createCommentReferences(Unknown Source)
at com.ibm.team.workitem.ide.ui.internal.editor.part.DiscussionPart.initializeComments(Unknown Source)
at com.ibm.team.workitem.ide.ui.internal.editor.part.DiscussionPart.setInput(Unknown Source)
at com.ibm.team.ui.editor.TeamFormSectionPart.setFormInput(Unknown Source)
at com.ibm.team.workitem.ide.ui.internal.editor.OverviewTab.createFormContent(Unknown Source)
at org.eclipse.ui.forms.editor.FormPage$1.run(Unknown Source)
at org.eclipse.swt.custom.BusyIndicator.showWhile(Unknown Source)
at org.eclipse.ui.forms.editor.FormPage.createPartControl(Unknown Source)
at org.eclipse.ui.forms.editor.FormEditor.pageChange(Unknown Source)
at com.ibm.team.ui.editor.TeamFormEditor.pageChange(Unknown Source)
at org.eclipse.ui.part.MultiPageEditorPart.setActivePage(Unknown Source)
at org.eclipse.ui.forms.editor.FormEditor.setActivePage(Unknown Source)
at org.eclipse.ui.forms.editor.SharedHeaderFormEditor.createPages(Unknown Source)
at com.ibm.team.ui.editor.TeamFormEditor.createPages(Unknown Source)
at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditor.setInput(Unknown Source)
at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditor$5.run(Unknown Source)
at org.eclipse.swt.widgets.RunnableLock.run(Unknown Source)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Unknown Source)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Unknown Source)
at org.eclipse.swt.widgets.Display.readAndDispatch(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$9.run(Unknown Source)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(Unknown Source)
at org.eclipse.ui.internal.Workbench$5.run(Unknown Source)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Unknown Source)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Unknown Source)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(Unknown Source)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(Unknown Source)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(Unknown Source)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(Unknown Source)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(Unknown Source)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.equinox.launcher.Main.invokeFramework(Unknown Source)
at org.eclipse.equinox.launcher.Main.basicRun(Unknown Source)
at org.eclipse.equinox.launcher.Main.run(Unknown Source)
at org.eclipse.equinox.launcher.Main.main(Unknown Source)
Caused by: org.osgi.framework.BundleException: Exception in com.ibm.xtools.modeler.ui.jazz.internal.ModelerUIJazzPlugin.start() of bundle com.ibm.xtools.modeler.ui.jazz.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(Unknown Source)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(Unknown Source)
at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(Unknown Source)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(Unknown Source)
at org.eclipse.osgi.framework.util.SecureAction.start(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.setLazyTrigger(Unknown Source)
... 62 more
Caused by: org.eclipse.core.runtime.CoreException: License key check failed for plugin com.ibm.xtools.modeler.ui.jazz.
at com.ibm.cic.licensing.common.LicenseCheck.throwCoreException(Unknown Source)
at com.ibm.cic.licensing.common.LicenseCheck.requestLicense(Unknown Source)
at com.ibm.cic.licensing.common.LicenseCheck.requestLicense(Unknown Source)
at com.ibm.xtools.modeler.ui.jazz.internal.ModelerUIJazzPlugin.initializeLicenseManager(Unknown Source)
at com.ibm.xtools.modeler.ui.jazz.internal.ModelerUIJazzPlugin.start(Unknown Source)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Unknown Source)
... 68 more

Ideas?  I was unaware that RTC enforces any licenses on the client side.

0 votes


Accepted answer

Permanent link
 Hello James,
do you see any OOME in your .log file ?

I am thinking about https://jazz.net/forum/questions/65738/javalangoutofmemoryerror-gc-overhead-limit-exceeded

Let me know,
Thanks.

Eric
James Bognar selected this answer as the correct answer

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Comments

Ah...interesting.  I'm not seeing OOME's.  However, it reminded me that I recently increased my max heap size to 8196MB to get around OOME's I was getting when running the profiling tool.  


I changed the max heap size back to 1500MB and the problem has gone away.
 

 Thanks James,

glad your problem is fixed now.

Eric

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Question details

Question asked: Oct 30 '14, 11:00 a.m.

Question was seen: 3,329 times

Last updated: Nov 04 '14, 12:28 a.m.

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