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RTC Client hyperlink hovers not working in work items?


James Bognar (14334) | asked Oct 30 '14, 11:00 a.m.
JAZZ DEVELOPER
I'm using RTC Client 5.0.  This morning, hyperlinks and hyperlink hovers stopped working for me in work items.

My error log shows the following....
Plug-in com.ibm.xtools.modeler.ui.jazz was unable to load class com.ibm.xtools.modeler.ui.jazz.internal.handlers.ModelerHyperlinkHandler.

org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter$TerminatingClassNotFoundException: An error occurred while automatically activating bundle com.ibm.xtools.modeler.ui.jazz (2965).
at org.eclipse.core.runtime.internal.adaptor.EclipseLazyStarter.postFindLocalClass(Unknown Source)
at org.eclipse.osgi.baseadaptor.loader.ClasspathManager.findLocalClass(Unknown Source)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.findLocalClass(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.findLocalClass(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.findClassInternal(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.findClass(Unknown Source)
at org.eclipse.osgi.internal.baseadaptor.DefaultClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.loadClass(Unknown Source)
at org.eclipse.osgi.framework.internal.core.BundleHost.loadClass(Unknown Source)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.loadClass(Unknown Source)
at org.eclipse.core.internal.registry.osgi.RegistryStrategyOSGI.createExecutableExtension(Unknown Source)
at org.eclipse.core.internal.registry.ExtensionRegistry.createExecutableExtension(Unknown Source)
at org.eclipse.core.internal.registry.ConfigurationElement.createExecutableExtension(Unknown Source)
at org.eclipse.core.internal.registry.ConfigurationElementHandle.createExecutableExtension(Unknown Source)
at com.ibm.team.foundation.rcp.core.internal.HyperlinkHandlerRegistry.<init>(Unknown Source)
at com.ibm.team.foundation.rcp.core.internal.HyperlinkHandlerRegistry.getDefault(Unknown Source)
at com.ibm.team.foundation.rcp.core.hyperlinks.Hyperlinks.create(Unknown Source)
at com.ibm.team.foundation.rcp.core.hyperlinks.Hyperlinks.createHyperlink(Unknown Source)
at com.ibm.team.workitem.ide.ui.internal.editor.part.DiscussionPart.createCommentReferences(Unknown Source)
at com.ibm.team.workitem.ide.ui.internal.editor.part.DiscussionPart.initializeComments(Unknown Source)
at com.ibm.team.workitem.ide.ui.internal.editor.part.DiscussionPart.setInput(Unknown Source)
at com.ibm.team.ui.editor.TeamFormSectionPart.setFormInput(Unknown Source)
at com.ibm.team.workitem.ide.ui.internal.editor.OverviewTab.createFormContent(Unknown Source)
at org.eclipse.ui.forms.editor.FormPage$1.run(Unknown Source)
at org.eclipse.swt.custom.BusyIndicator.showWhile(Unknown Source)
at org.eclipse.ui.forms.editor.FormPage.createPartControl(Unknown Source)
at org.eclipse.ui.forms.editor.FormEditor.pageChange(Unknown Source)
at com.ibm.team.ui.editor.TeamFormEditor.pageChange(Unknown Source)
at org.eclipse.ui.part.MultiPageEditorPart.setActivePage(Unknown Source)
at org.eclipse.ui.forms.editor.FormEditor.setActivePage(Unknown Source)
at org.eclipse.ui.forms.editor.SharedHeaderFormEditor.createPages(Unknown Source)
at com.ibm.team.ui.editor.TeamFormEditor.createPages(Unknown Source)
at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditor.setInput(Unknown Source)
at com.ibm.team.workitem.ide.ui.internal.editor.WorkItemEditor$5.run(Unknown Source)
at org.eclipse.swt.widgets.RunnableLock.run(Unknown Source)
at org.eclipse.swt.widgets.Synchronizer.runAsyncMessages(Unknown Source)
at org.eclipse.swt.widgets.Display.runAsyncMessages(Unknown Source)
at org.eclipse.swt.widgets.Display.readAndDispatch(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine$9.run(Unknown Source)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.swt.PartRenderingEngine.run(Unknown Source)
at org.eclipse.e4.ui.internal.workbench.E4Workbench.createAndRunUI(Unknown Source)
at org.eclipse.ui.internal.Workbench$5.run(Unknown Source)
at org.eclipse.core.databinding.observable.Realm.runWithDefault(Unknown Source)
at org.eclipse.ui.internal.Workbench.createAndRunWorkbench(Unknown Source)
at org.eclipse.ui.PlatformUI.createAndRunWorkbench(Unknown Source)
at org.eclipse.ui.internal.ide.application.IDEApplication.start(Unknown Source)
at org.eclipse.equinox.internal.app.EclipseAppHandle.run(Unknown Source)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.runApplication(Unknown Source)
at org.eclipse.core.runtime.internal.adaptor.EclipseAppLauncher.start(Unknown Source)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)
at org.eclipse.core.runtime.adaptor.EclipseStarter.run(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at org.eclipse.equinox.launcher.Main.invokeFramework(Unknown Source)
at org.eclipse.equinox.launcher.Main.basicRun(Unknown Source)
at org.eclipse.equinox.launcher.Main.run(Unknown Source)
at org.eclipse.equinox.launcher.Main.main(Unknown Source)
Caused by: org.osgi.framework.BundleException: Exception in com.ibm.xtools.modeler.ui.jazz.internal.ModelerUIJazzPlugin.start() of bundle com.ibm.xtools.modeler.ui.jazz.
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(Unknown Source)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(Unknown Source)
at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(Unknown Source)
at org.eclipse.osgi.framework.internal.core.AbstractBundle.start(Unknown Source)
at org.eclipse.osgi.framework.util.SecureAction.start(Unknown Source)
at org.eclipse.osgi.internal.loader.BundleLoader.setLazyTrigger(Unknown Source)
... 62 more
Caused by: org.eclipse.core.runtime.CoreException: License key check failed for plugin com.ibm.xtools.modeler.ui.jazz.
at com.ibm.cic.licensing.common.LicenseCheck.throwCoreException(Unknown Source)
at com.ibm.cic.licensing.common.LicenseCheck.requestLicense(Unknown Source)
at com.ibm.cic.licensing.common.LicenseCheck.requestLicense(Unknown Source)
at com.ibm.xtools.modeler.ui.jazz.internal.ModelerUIJazzPlugin.initializeLicenseManager(Unknown Source)
at com.ibm.xtools.modeler.ui.jazz.internal.ModelerUIJazzPlugin.start(Unknown Source)
at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Unknown Source)
... 68 more

Ideas?  I was unaware that RTC enforces any licenses on the client side.

Accepted answer


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Eric Jodet (6.3k5111120) | answered Nov 03 '14, 7:49 a.m.
JAZZ DEVELOPER
 Hello James,
do you see any OOME in your .log file ?

I am thinking about https://jazz.net/forum/questions/65738/javalangoutofmemoryerror-gc-overhead-limit-exceeded

Let me know,
Thanks.

Eric
James Bognar selected this answer as the correct answer

Comments
James Bognar commented Nov 03 '14, 2:08 p.m.
JAZZ DEVELOPER

Ah...interesting.  I'm not seeing OOME's.  However, it reminded me that I recently increased my max heap size to 8196MB to get around OOME's I was getting when running the profiling tool.  


I changed the max heap size back to 1500MB and the problem has gone away.
 


Eric Jodet commented Nov 04 '14, 12:28 a.m.
JAZZ DEVELOPER

 Thanks James,

glad your problem is fixed now.

Eric

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